4/10 Poor
Bobbie C.
10 Nov 2024
Disliked: Cleanliness
Double booked
Owner called the day before our scheduled stay to inform us that they had doubled booked the rental. They didn’t want to cancel our reservation so told us we were to stay in their home instead of the advertised space. As we had no time to make alternative arrangements we agreed. Owners were home when we “checked in” and gave us a tour. They were very nice but we felt uncomfortable staying in their home with all their things. They had cleared off a few shelves in their refrigerator for us. We were told what rooms we could / could not use. Again, just very uncomfortable feeling and not what we paid for. The space was bigger but full of owners’ things and not as clean as you would expect for a rental. We ended up leaving one night early and informed the owners. They offered to refund us 1 night if we agreed to not add a review. They failed to provide us with a refund. Based upon prior reviews this isn’t the first time this situation has happened with this property. Rent with care.
Bobbie C.
Stayed 4 nights in Oct 2024