This is literally a 5 star home which was comfortable, open, nicely decorated & near some cool restaurants. There was a shortage on silverware and some glassware, but we just washed often. However, on our 3rd (out of 4) night, the woman who was staying in the downstairs suite, which has a glass door that leads directly to the street as well as a glass wall slider door, heard noises directly behind the bed where she was sleeping. She got up to investigate and saw 2 homeless men hunkered down for the night, leaning on the wall right next to the outside door (no more than 2 ft from where she was peeking through the blinds). The homeless population in this area is significant and we were told by the adjacent business that this is very common. Given the exposure of the glass door, as well as the noise the men were making as they sat out there all night (last time we checked was 4:30am) scrolling on their phones and smoking (we're not sure what), my friends staying in the 2 downstairs brs were not comfortable being on that floor. So for our final 2 nights, we doubled up in the two upstairs bedrooms. I called the police who finally drove by around 2:30am, but said they didn't see anything (we were asleep by this point) and I notified the property manager the next day. His response was I'm so sorry this happened, if it happens again, contact the Homeless Outreach Team. We paid too much for this to turn into a 2br home when we booked a 4br.