6/10 Okay
Ken, Cross Hill
Business traveller
22 Nov 2024
The first room they gave me did not have a single hanger or place to hang any clothes. The 2nd room was ok but the hard floors may have been swept but had not been mopped in a while.
Housekeeping replaced towels daily but all the towels were rough and dingy, like they needed to be bleached.
Breakfast was supposed to start at 6 AM but one morning I had to leave and at 6:20 there was about 20 guests waiting in the lobby and it still wasn't open.
I asked the management about this that evening and they acted like they had no idea if happened, then they said the guy didn't show up on time but assured me it would open in time the next day.
It didn't. I checked out at 6:20 and it still wasn't open again.
Both days I had to buy breakfast out when it was sold as part of the property amenities.
I have to say I won't be back.
Ken
Stayed 4 nights in Nov 2024