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Aloft Columbus Westerville

3.0 star property

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Photo gallery for Aloft Columbus Westerville

Exterior
Indoor pool
Exterior
aloft, Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
32 Heatherdown Dr, Westerville, OH, 43081
  • Westerville Golf Center
    ‪3 min drive‬
  • Otterbein University
    ‪3 min drive‬
  • Mount Carmel St. Ann's Family Medicine Center
    ‪3 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Bathroom shower

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bathroom shower

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Bathroom shower

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Bathroom shower

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bathroom shower

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bathroom shower

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

aloft, Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Columbus New Albany

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (383)
The price is €206
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Fairfield Inn & Suites by Marriott Columbus New Albany

About this property

Aloft Columbus Westerville

Hotel in Westerville with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Aloft Columbus Westerville offers 99 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Aloft Columbus Westerville. During your stay, you'll be within walking distance of Westerville Golf Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Easton Town Center and 8 minutes from Polaris Fashion Place
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft Columbus Westerville offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Aloft Columbus Westerville also features concierge services, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Westerville hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 10 AM.
Aloft Columbus Westerville has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: USD 4 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 4.00 to 10.00 per person
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Knights Columbus-Westerville
Knights Inn Columbus-Westerville
Aloft Columbus Westerville Hotel
Aloft Columbus Westerville Hotel
Aloft Columbus Westerville Westerville
Aloft Columbus Westerville a Marriott Hotel
Aloft Columbus Westerville Hotel Westerville

Aloft Columbus Westerville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 898 reviews
Rating 8 - Good. 177 out of 898 reviews
Rating 6 - Okay. 60 out of 898 reviews
Rating 4 - Poor. 23 out of 898 reviews
Rating 2 - Terrible. 27 out of 898 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dina, copley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice experience staying at aloft hotels.
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Price but nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Janel

Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility. Would definitely recommend to friends and family!
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Concierge were helpful, present, easy to work with extending my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Dafna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice. Except the room has walls that create a weird echo. Hang some art or a rug on the walls!
Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Zhiwu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Kate

Travelled with pets, Travelled with partner
When checking in there was 2 employees at the desk. Both conversing with me. I was asked to swipe a card for damage just in case. I then inquired about where to take my dog out, I noticed a court yard area, they both said oh yes you can take the dog out there. I went up to the room and came back down to grab a few more items from my car and noticed a sign on the desk (where I checked in) stating:you must sign a contract if you have a dog staying here. So I said to the girl at the desk, why wasn’t this presented to me when checking in? I was asking questions regarding my dog… she then said, I wasn’t the one who checked you in! I looked at her and said are you going to get the paperwork out so I can sign it? Would I have been charged $50 if this wasn’t signed? She said yes! I looked at her and said this a lesson right? She again said I didn’t check you in. I was extremely disappointed and it kinda seemed like this is a normal thing they neglect . Training your employees is so important so instances like this doesn’t happen! The next day we checked out and I decided to check my credit card account that i swiped when arriving at Aloft.. there is 2 $50 charges from Aloft. I tried calling and speaking with the manager and the girl who answered said the manager is gone for the day. I then asked to speak to another manager and she said there’s no manager here. All in all the staff’s lack of training and “I don’t give a crap” attitude is really unfortunate!
Stayed 1 night in Nov 2024

6/10 Okay

Susan

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Tiffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the room was amazing already thinking about booking for a stay cation
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Up-to-date, and very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Palle

Stayed 1 night in Sep 2024

6/10 Okay

Darya

Travelled with family
Disliked: Staff & service, room comfort
Good Hotel for the Price, but could be better
The hotel was nice. But the bathroom was terrible! We had a bathroom with a shower instead of a tub. And it was very inconvenient. The strip to keep the after in didn’t work, and the entire bathroom got flooded It took us almost an hour to clean all the water up and we had to get more towels from downstairs to help! On top of that, we couldn’t close the blinds in our room at all.
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times and we are never disappointed. The only thing is that the ice maker on the third floor was not working. Although, the staff in the desk were very happy to give us ice, it was an inconvenience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas, Fitchburg

Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and I stayed there once before. The previous visit I stayed in a 2 queen room and the living space and bathroom was much bigger. The shower and bathroom area are tiny.
Stayed 2 nights in Sep 2024

8/10 Good

JIM

Liked: Property conditions & facilities
Disliked: Staff & service
We had problems with the cleaning service failing to clean the room.
Stayed 5 nights in Aug 2024