Best Western Hilliard Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • The Mall at Tuttle Crossing
    ‪7 min drive‬
  • Shops On Lane Avenue
    ‪9 min drive‬
  • Ohio State University
    ‪10 min drive‬
  • Columbus, OH (OSU-Ohio State University)
    ‪16 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Hilliard Inn & Suites gets good marks from our customers. During your stay, you'll be close to Ten Pin Alley. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Ohio State University and 14 minutes from Greater Columbus Convention Center
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1005 reviews" "
Rating 8 - Good. 270 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 18 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. Was very comfortable while staying at this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Decent price
Stayed 1 night in Oct 2024

8/10 Good

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Breakfast was excellent. Desk staff very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Noble, Struthers

Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good for overnight stay.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Galen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the parking area was spacious and well lit.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and shower curtain was broken
Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, which was for a short vacation. Friendly, helpful staff, clean and well maintained.
Stayed 3 nights in Oct 2024

10/10 Excellent

DEANNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Room was great 👍 Breakfast was good. Very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

The Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Savas

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

LAKISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Property conditions & facilities
Very nice stay. Excited to see what they do with the skate park in the back!
Stayed 1 night in Sep 2024

10/10 Excellent

Anntoinette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024