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Courtyard by Marriott Columbus West/Hilliard

3.0 star property

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Photo gallery for Courtyard by Marriott Columbus West/Hilliard

Indoor pool
Restaurant
Property amenity
32-inch flat-screen TV with cable channels, TV, Netflix
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Gym

Explore the area

Map
2350 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    ‪7 min drive‬
  • Ohio State University
    ‪11 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is €217
for 1 room
includes taxes & fees
8 May - 9 May
Best Western Suites

About this property

Courtyard by Marriott Columbus West/Hilliard

Hotel in Columbus with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Courtyard by Marriott Columbus West/Hilliard offers 150 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Columbus West/Hilliard. During your stay, you'll be close to Hollywood Casino. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Greater Columbus Convention Center and 11 minutes from Ohio State University
Courtyard by Marriott Columbus West/Hilliard offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5210 square feet (484 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Columbus West/Hilliard. Free self parking is available.

This 3-star Columbus hotel is smoke free.

Courtyard by Marriott Columbus West/Hilliard has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5,210 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Columbus West
Courtyard Marriott Columbus West
Courtyard Marriott Hotel Columbus West
Marriott Courtyard Columbus West
Courtyard By Marriott Columbus West Hotel Columbus
Courtyard By Marriott Columbus West Ohio
Courtyard Marriott Columbus West/Hilliard Hotel
Courtyard Marriott Columbus West/Hilliard
Courtyard Marriott West/Hilliard
Columbus Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard Marriott West/Hilliard Hotel
Hotel Courtyard by Marriott Columbus West/Hilliard Columbus
Hotel Courtyard by Marriott Columbus West/Hilliard
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West
Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West/Hilliard Hotel Columbus

Courtyard by Marriott Columbus West/Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay. Poolside.

First floor rooms are set up around the hotels pool which is basically in an oversized lobby. The first floor rooms have patio doors facing the pool for quick access to the pool. If your staying in the hotel with kids, or just plan on swimming yourself, request a first floor room.
Stayed 1 night in Jan 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience
Stayed 1 night in Jan 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed one night in November arrived around 11:00 pm and was advised by the front desk clerk this was their last room. We found that the room assigned to us had water damage and appeared shotty workmanship to patch the bathroom ceiling over the bathtub caused mold and mildew. Mildew along the floor/baseboards and door frames. We advised the manager the next day and she was apologetic, but I reinstated this should not even have been assigned to a guest b/c of the mold and mildew. She was to comp our rooms through the Marriott Reward Program but have yet to see that. We have stayed at many Marriotts and never had we experienced this in the past. I have photos as well. Because it was booked through Expedia they could not refund the cost of the room $241.90. Very disaapointed and very upset that Marriott's night clerk assigned the room as such - that room should not have been open in their system until repairs and the mold/mildew issue was remedied.
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Annjeanette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the layout of the indoor pool as the main attraction with the rooms around it with balconies overlooking. My son definitely enjoyed it!
Stayed 1 night in Jan 2025

8/10 Good

Brahim

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Would book again.

Staff very helpful, courteous and professional!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dim

Stayed 2 nights in Dec 2024

4/10 Poor

Keaton

Travelled with partner
Liked: Staff & service
Paid for handicap access as my wife is disabled but was given a normal room that made it hard for her to shower and relax.
Stayed 1 night in Dec 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Checkin was great and front desk was very friendly and helpful. The room was clean although a bit outdated. Unfortunately it didnt have a full length mirror. But that wasnt a deal breaker. The bed was uber comfortable. Pool was a little cool for my taste but so much better than most hotel pools ive been in. I will say that there was no chlorine smell at all which made me wonder just how clean it was. The only issue i had was that when we went to check out, there was only a sign on the desk indicating that they were helping a guest and would return shortly. I waited about 10 minutes and noone ever came back. Overall, it was a good stay and i would consider staying there again.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with partner
Disliked: Staff & service
Check in was lengthy even though I was the only customer. When I asked to get coffee, they informed me it was more than 7 hours old in the lobby. Bath tub also had multiple areas of mold.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bar staff were phenomenal. They were very welcoming, accommodating and friendly. The barista my first night made great conversation and remembered who we were the next day (we had a lot of extended family in for a memorial). When the bar was overwhelmed with all of us the next morning, several people worked together to make sure everyone got what they needed. Even though some of the property was dated and needed some “touch ups,” I would definitely stay here again for the friendly and helpful service.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay would definitely stay again
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited services
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff member I spoke to was great. She was very friendly and willing to help in any way. The hotel was very old, and you could see it. The cleaning staff did the best they could, but when wallpaper is coming down, bubbling, or caulking is coming off in the shower, there is not much they can do. The carpet was stained by the bed, and the AC/Heat did not work well. The walls behind the ice machine were saturated and flaking off.
Stayed 1 night in Oct 2024

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Clean room and quiet area close to the highway
Stayed 2 nights in Oct 2024

8/10 Good

Shawn, Woodbury

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024