Holiday Inn Columbus-Hilliard, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Columbus-Hilliard, an IHG Hotel

Exterior
Lobby sitting area
Lobby
Property amenity
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5495 Maxwell Pl, Columbus, OH, 43228
  • Hollywood Casino
    7 min drive
  • Shops On Lane Avenue
    10 min drive
  • Ohio State University
    13 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    20 min drive

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Columbus-Hilliard, an IHG Hotel

Hotel in Columbus with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Holiday Inn Columbus-Hilliard, an IHG Hotel offers 106 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Columbus-Hilliard, an IHG Hotel. During your stay, you'll be close to Hollywood Casino. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Ohio State University and 11 minutes from Greater Columbus Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes conference space. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Columbus-Hilliard, an IHG Hotel. Self parking is free.

This 3-star Columbus hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Columbus-Hilliard, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3.50 to 8.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,313 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.50 to 8.50 for adults and USD 0.00 to 0.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Columbus-Hilliard
Holiday Inn Hotel Columbus-Hilliard
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus-Hilliard Hotel
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus Hilliard

Holiday Inn Columbus-Hilliard, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 319 out of 559 reviews" "
Rating 8 - Good. 150 out of 559 reviews" "
Rating 6 - Okay. 43 out of 559 reviews" "
Rating 4 - Poor. 26 out of 559 reviews" "
Rating 2 - Terrible. 21 out of 559 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 3 nights in Sep 2024

8/10 Good

Shawn

Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no stairs to the lobby. So it’s the elevator or nothing. I don’t always want to take the elevator and the stairs take you outside only
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Amenities
I loved everything about it. I’ll be back
Stayed 1 night in Sep 2024

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Sep 2024

2/10 Terrible

Jarred

Travelled with family, Travelled with group
Disliked: Room comfort
My car was robbed here!
The Air conditioner made a lot of noise all night & made it hard to sleep. Everything else with the room was fine. When I walked to my car the next morning my car had been robbed with a camera on my car. Had to wait over an hour for an officer to fill out a report. Nothing has been found & they haven’t gotten anything from the cameras. Also another car was robbed the same night. Don’t stay here if you wanna be safe or not have to worry about your car while you sleep. My car was also in a clear view of the front desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Great place to stay!
My only criteria was met with excellence which are safe, very clean and quiet!
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Aug 2024

4/10 Poor

Chi-Wei

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The gym facilities and service was good. But aside from the loud party goers at 3am which is difficult for the hotel to control, there seems to be a lack of soundproofing as we could clearly hear the couple next door talk, their TV, and their adult activities at 1 in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and updated, full breakfast was appreciated, and staff were nice. Very happy with our stay.
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. The room was spotless and felt brand new. Pillows and bed were extremely comfortable. The AC unit was a little loud but overall, a great experience! Would definitely stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Glenda

Liked: Property conditions & facilities
I didn’t know the area we would be in. Felt very safe. The water and fresh chocolate chip cookies were unexpected and wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024