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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Exterior
Exterior
Indoor pool
Standard Room, 1 King Bed | Jetted bathtub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Gym
  • Parking included

Explore the area

Map
8670 Orion Pl, Columbus, OH, 43240
  • Topgolf
    ‪13 min walk‬
  • Polaris Fashion Place
    ‪3 min drive‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn & Suites Columbus Polaris

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1005)
The price is €146
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Hampton Inn & Suites Columbus Polaris

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a lazy river. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness centre.
Our customers tell us that they can't get enough of the pool at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. During your stay, you'll be within walking distance of Polaris Fashion Place. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 3-minute drive from Polaris Fashion Place and 12 minutes from Easton Town Center
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers its guests a kids' pool, an indoor pool, a lazy river, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the family-friendly Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. Free self parking is available.

This Columbus hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

donald, bellville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The website said they have a hot tub, they do not. The pool was freezing. We brought it to the night manager's attention, he said it was exactly where it was supposed to be. If your looking for relaxing in a pool or hot tub, go somewhere else.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot tub :(
The information about this hotel said there was a pool and hot tub. The hotel has gotten rid of the hot tub and they are pretty strict about their pool usage. You have to sign a waiver. The rooms were very large and spacious but they kind of smelled funny and definitely gave off the vibe that this is a super old hotel with a super cheap makeover.
Stayed 1 night in Nov 2024

8/10 Good

Wesley, Waverly

Travelled with family
Liked: Amenities, property conditions & facilities
Nice water park
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOO NOISY
There happened to be a family that checked in that had many kids and they were running up and down the halls and jumping on beds above us. I thought it was a bit pricey compared to other hotels. was nice for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was so good we extended it an extra day just to hangout at the pool! The staff was polite & helpful. Rooms were clean, everything was well maintained.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness
Good but shower spray leaked
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly competent check in representatives
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Going to bed a roach crawled across the headboard. Would have expected this from a cheaper motel but not this one. Next morning coffee maker didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

M

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competent and friendly check n representatives. Beautiful pool. Delicious breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Mindy

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hot tub is down very nice hotel but that’s whole reason we stayed there was for the hot tub plus it says nothing about a deposit its$100. Couldn’t get a refund was on hold with virtual agent for couple hours and no one came back was connected once
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds & pillows, nice pool area & hot tub was hot. Breakfast had bacon & sausage.
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk was very nice and the ladies at the breakfast area were very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Derek

Liked: Property conditions & facilities
It was spectacular!
Stayed 1 night in Oct 2024

10/10 Excellent

Austin

Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2024

8/10 Good

Kenyell

Stayed 1 night in Sep 2024

10/10 Excellent

Piero, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, Nicole

Travelled with family
Liked: Amenities, property conditions & facilities
Absolutely perfect in every way! We will be staying here again
Stayed 1 night in Oct 2024

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for groups with kids!
We took a whole gaggle of middle school girls (a Girl Scout Troop) and the staff was remarkably tolerant of our shenanigans. They were polite and friendly to us and to our girls. We needed to set up "camp" in the breakfast nook to eat pizza and they offered us plates and napkins. They didn't have to do that. The pool and hot tub were clean and perfect after a day of city exploring. If you're traveling with kids of any age it's great - a little slide, buckets that dump water, and the pool gets deep enough to play mermaid. The hot tub was great for us olds. Beds were comfortable, showers were hot, and the breakfast spread was generous and the celiac among us even found things to eat.
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shanieka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. Wish there had been more options for the breakfast. Like turkey options. My family and I don’t eat pork so that was all bad for us. We planned on eating before going to the zoo. Breakfast there would have held us over. Unfortunately we ended up buying food at the zoo.
Stayed 1 night in Oct 2024