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Quality Inn & Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Lobby sitting area
Exterior
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
2340 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    ‪6 min drive‬
  • Ohio State University
    ‪11 min drive‬
  • Ohio Stadium
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Exterior

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Exterior

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wyndham Columbus

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1396)
The price is €74
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Wyndham Columbus

About this property

Quality Inn & Suites Columbus West - Hilliard

Hotel in Columbus with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites Columbus West - Hilliard, you'll be close to Hollywood Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by car from Greater Columbus Convention Center and 11 minutes from Ohio State University
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Columbus West - Hilliard. Self parking is free.

This Columbus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 152 out of 455 reviews
Rating 8 - Good. 174 out of 455 reviews
Rating 6 - Okay. 63 out of 455 reviews
Rating 4 - Poor. 37 out of 455 reviews
Rating 2 - Terrible. 29 out of 455 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Dec 2024

8/10 Good

Gary

Stayed 1 night in Dec 2024

6/10 Okay

Marco

Stayed 1 night in Nov 2024

2/10 Terrible

Deb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dog barked all night long!!!!’
Stayed 1 night in Nov 2024

4/10 Poor

Wahedullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Glenn

Travelled with family
Disliked: Property conditions & facilities
OMG run away
Worst room I have ever stayed in
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Martin, Carthage

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Marina

Stayed 1 night in Oct 2024

6/10 Okay

anyelin

Stayed 2 nights in Sep 2024

8/10 Good

Gary

Stayed 1 night in Oct 2024

4/10 Poor

Paulette

Disliked: Staff & service, amenities, property conditions & facilities
There was some basic maintenance that was not being taken care off such as light bulbs needing to be replaced, inconsiderate staff, doors that did not shut automatically, and poor signage to access after 9 PM
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor condition and housekeeping
Bed was comfortable, but only one large towel, no shampoo, soap dish falling out of shower, in room coffee packets didn’t fit coffee maker, open wiring exposed in room. Overall needs serious attention.
Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Travelled with family, Business traveller
Disliked: Amenities
The general manager is accusing me of smoking in his room because I believe he is short on money I don’t even smoke
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Manaqer was a liar. Did not take care of canceling my reservation.
Stayed 1 night in Sep 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Quick, easy, friendly, clean. Just overall outdated, but it served the purpose just fine.
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night, great deal for price. Helpful, friendy staff.
Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Holly, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented two rooms. We stayed in one and our daughter in the other. My daughter was in her room, went to the bathroom, tried to leave but the handle fell off. She was locked in her bathroom. She tried to put the handle back on, push through the center of the lock, etc., nothing worked. Luckily she had her phone with her & called me. I got the front desk guy. She had locked the sliding lock on her outside door, as I had told her to do for safety, and this was the first problem to getting her out of the bathroom. He tried getting the door open with lots of tools, U-tubed it, even the neighbor was helping. Four guys he called to help showed up and tried to get the door open. Finally, they got the door open and then got our daughter out of the bathroom. The next day was her birthday so she has a special memory of the day before her birthday from now on. Everyone was super nice and really tried to get her out as quickly as possible but sometimes things just don't go the way you think they will. Everyone who was with the hotel apologized several times and were very nice. The neighbor (next to my daughter's room) was there from the start to the finish trying to help her out. We gave him a bottle of caramel moonshine for his efforts. He loved it. They upgraded her to another room and the first thing we did was check out the locks. I have to say the floors and bathrooms were the cleanest I've seen in the last week. We had no other issues.
Stayed 1 night in Sep 2024