Renaissance Columbus Westerville-Polaris Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Columbus Westerville-Polaris Hotel

Property entrance
Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Property amenity
Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
409 Altair Parkway, Westerville, OH, 43082
  • OhioHealth Westerville Medical Campus
    13 min walk
  • Otterbein University
    3 min drive
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

Room, 1 King Bed, View

  • 30 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View

  • 32 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • 31.6 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Hearing Accessible)

  • 31.6 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Mobility Accessible, Roll-In Shower)

  • 31.6 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Mobility Accessible, Tub)

  • 30.2 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Hearing Accessible)

  • 30.2 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Columbus Westerville-Polaris Hotel

Hotel in Westerville with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services. Housekeeping is available on request.
Renaissance Columbus Westerville-Polaris Hotel offers 222 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Westerville hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Renaissance Columbus Westerville-Polaris Hotel. During your stay, you'll be within walking distance of OhioHealth Westerville Medical Campus. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center
Renaissance Columbus Westerville-Polaris Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Columbus Westerville-Polaris Hotel. Self parking is free.

This 4-star Westerville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Renaissance Columbus Westerville-Polaris Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (140 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 25.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Columbus Hotel
Renaissance Columbus Westerville-Polaris
Renaissance Columbus
Renaissance Columbus Westervi
Renaissance Columbus Westerville-Polaris Hotel Hotel
Renaissance Columbus Westerville-Polaris Hotel Westerville
Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

Renaissance Columbus Westerville-Polaris Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 607 out of 767 reviews" "
Rating 8 - Good. 92 out of 767 reviews" "
Rating 6 - Okay. 29 out of 767 reviews" "
Rating 4 - Poor. 18 out of 767 reviews" "
Rating 2 - Terrible. 21 out of 767 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abigayle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a conference and this hotel felt like a home away from home. I recommend this hotel for its peaceful ambiance, wonderful staff, and clean rooms. Will definitely be back when I'm in town again. Cheers!
Stayed 1 night in Aug 2024

8/10 Good

John Paul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bala Subramanian

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable hotel I will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable I enjoyed my stay. I only had one problem: the power went out for a moment, and they corrected it as soon as possible. The staff was very kind to me.
Stayed 2 nights in Aug 2024

8/10 Good

Lydia, Painesville township

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff overall was wonderful, especially the outside area. I would have liked for the bar/restaurant to be away from the elevators up to the rooms, it was not an ideal set up. I was also surprised there was no hot tub. Again, the staff was amazing, from the front desk to the restaurant host to the barista at the coffee bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean and new. Staff was friendly and food in the restaurant was great.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel.
I was in Westerville for a conference and this hotel was a delightful surprise. Well appointed, elegant, and spacious are words I'd use to describe the hotel. The staff is helpful, accommodating, and friendly. If all the Renaissance hotels are like this then I will book again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Haja

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful; however it’s the only hotel I have been to that doesn’t have a free Wi-Fi.. I think for a hotel of that rating Wi-Fi should be free for guests..
Stayed 1 night in Jul 2024

10/10 Excellent

Cedrit

Stayed 2 nights in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel & property - friendly/helpful staff - Thank you!
Stayed 2 nights in Jul 2024

2/10 Terrible

Sadie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Fajr

Liked: Property conditions & facilities
Wonderful and clean property
Stayed 2 nights in May 2024

10/10 Excellent

MAURICE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean but the WI-FI.
The check in was very convenient and the receptionist was very helpful and friendly. I always cleaned the room when I check in and the room was very clean. The only thing I DIDN'T like was that the free wifi required a Bonvoy membership.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Stayed 1 night in Jul 2024

10/10 Excellent

Jenni

Stayed 1 night in Jul 2024

10/10 Excellent

Myrima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos online looked very promising and I was not disappointed. The hotel was very clean and nicely decorated. Staff was very helpful and friendly. Room was clean, smelled nice and was also decorated nicely. The bathroom was amazing, so clean and modern. The Aveda products were a nice touch. I am extremely satisfied with my stay and would happily stay here or at another Renaissance hotel again!
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place!
The hotel was beautiful, clean, and the staff at the front desk were amazing. The restaurant was delicious and Joel, who was our server was THE BEST!
Stayed 1 night in Jul 2024

10/10 Excellent

Robel

Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Stayed 1 night in Jun 2024