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4.3 out of 5

"The apartments were perfectly sited near to the centre of the town. They had everything you might need even down to a corkscrew/bottle opener. They we ... " More

By a verified traveller on Mon 06 May 2019

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Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Apartment, 1 Bedroom, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Kitchen, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

With your stay at Residence Diaz, you're connected to a shopping centre and just a quick walk from Civic Art Gallery. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and laundry facilities. This aparthotel has 15 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and an LCD TV
  • Free WiFi
  • Amenities include laundry facilities, multilingual staff and a terrace
  • On-site recreation includes hiking/biking trails and bicycles to rent
  • Steps from Civic Art Gallery and Piazza Vittoria
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Residence Diaz ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Diaz

Couples (1)
5 out of 5
The apartments were perfectly sited near to the centre of the town. They had everything you might need even down to a corkscrew/bottle opener. They were very clean and comfortable. They offered bag storage for a late departure.

Posted by , from Haywards Heath on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Martina

Dear Heather, thanks a lot. we are very happy :) We hope to see you in the future. have a good Day!!!!!! regards

4 out of 5
Sauber und zentral gelegen

Posted by on 6 Apr 2023

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4 out of 5

Perfekt gelegen

Pros: Lage, Sauberketi, einfach aber unkompliziert.
Danke, war alles perfekt. Gute Lage, guet Kommunikation, sauber und unkomplizert,

Posted by on 20 Apr 2018

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Comment from Hotel Management

22 Apr 2018 by Martina

LIEBE KUNDE, DANKE, DASS SIE UNS GEWÄHLT HABEN! WIR SIND WIRKLICH ENTHALTEN, DASS IHR AUFENTHALT PERFEKT IST! WIR WARTEN IHNEN ZUKUNFT! GRUSS

Property Features

As a guest of Residence Diaz, you'll find a terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. The family-friendly Residence Diaz also features a garden, laundry facilities, and express check-in. This Como aparthotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Como Borghi (1.7 km / 1 mi)
  • Metro station: Como Nord Lago Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Residence Diaz offers 15 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 24-inch LCD televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchen
  • Washer and dryer
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Rock climbing nearby
  • Bicycle rentals on site
  • Ecotours on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 6:30 PM

Special check-in instructions:

The front desk is open daily from 10 AM - 6:30 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.

The front desk at this property is open daily from 10 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 10 AM
  • Front desk closes daily at 6:30 PM
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Children stay free - maximum age 2
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (1640 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 20.00 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Diaz
  • Residence Diaz Apartment
  • Residence Diaz Apartment Como
  • Residence Diaz Como
  • Residence Diaz Como, Italy - Lake Como
  • Residence Diaz Como
  • Residence Diaz Aparthotel
  • Residence Diaz Aparthotel Como

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.