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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Reception
Exterior
Reception
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
915 W Cutting Blvd, Richmond, CA, 94804
  • Marina Bay Trail
    ‪9 min walk‬
  • San Pablo Lytton Casino
    ‪7 min drive‬
  • Hilltop Mall
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Americas Best Value Inn Richmond San Francisco

Parking included
Free WiFi
Air conditioning
Housekeeping
3.5 out of 5, Good, (609)
The price is €82
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Americas Best Value Inn Richmond San Francisco

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free breakfast, near San Francisco Bay
An outdoor pool, a seasonal outdoor pool and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a TV in a common area are on-site.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Point Richmond. During your stay, you'll be within walking distance of San Francisco Bay. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 6 minutes by car from San Francisco Bay and 13 minutes from University of California, Berkeley
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 01 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1007 reviews" "
Rating 8 - Good. 314 out of 1007 reviews" "
Rating 6 - Okay. 152 out of 1007 reviews" "
Rating 4 - Poor. 75 out of 1007 reviews" "
Rating 2 - Terrible. 103 out of 1007 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hongtao, Leander

Stayed 1 night in Oct 2024

8/10 Good

GILBERT

Business traveller
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy the room was clean, bright and cheery. And breakfast was good
Stayed 1 night in Oct 2024

2/10 Terrible

Toria

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in in my life. The staff was not welcoming or friendly. The room unkept and run down. The floor was filthy and the only reason I knew that was because the AC unit was leaking water. The plastic curtains were ripped. The latch on the door kept sticking. The only that was decent about this room was the towels. Please run, don’t walk away from this property. Not worth $1 let alone $100. And I have yet to see my deposit paid back.
Stayed 1 night in Oct 2024

10/10 Excellent

Mirella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not very quiet coz it is very close to the main road.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just off of the highway, there was a lot of traffic noise. Plus I could clearly hear the moaning and the movement of the bed upstairs. TERRIBLE. NEVER GOING THERE AGAIN.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have prostitution going on in there hotel that there are aware of and the workers of the hotel love at the hotel
Stayed 2 nights in Oct 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be cleaner and more put together
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 7 nights in Sep 2024

10/10 Excellent

NouRak

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff, clean room
Stayed 1 night in Oct 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
gas station next door which is nice. However they do lock the front gate after dark, you can go through the back gate in the gas station anyways
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness
Good
Stayed 2 nights in Oct 2024

6/10 Okay

Mohamed, Minneapolis

Stayed 1 night in Oct 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay !
Excellent customer service by Flor, Stefania, and the lady in the kitchen, she was very kind and attentive. I do recommend this hotel, the counters are big , the rooms are clean, and the breakfast is full continental.
Stayed 5 nights in Oct 2024

2/10 Terrible

Mike

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t return security deposit
Stayed 7 nights in Oct 2024

2/10 Terrible

Keith

Stayed 2 nights in Sep 2024

10/10 Excellent

Mustafa

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Elaina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Rita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend this hotel! Messy area! Room is cramped up! Not recommended for disabled people! Slippery floors in bathroom. Hit my head in “ closet rail” to close to toilet! Could not move! Noisy! In this room outlets did not work! Room was dark.
Stayed 4 nights in Oct 2024