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Candlewood Suites Houston (The Woodlands), an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Houston (The Woodlands), an IHG Hotel

Exterior
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Texas Children's Hospital The Woodlands
    5 min walk
  • CHI St. Luke's Health–The Woodlands Hospital
    6 min walk
  • The Woodlands Center
    4 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    27 min drive

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Candlewood Suites Houston (The Woodlands), an IHG Hotel

The Woodlands hotel in College Park with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands), an IHG Hotel offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Candlewood Suites Houston (The Woodlands), an IHG Hotel, you're just a quick walk from Texas Children's Hospital The Woodlands. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Texas Children's Hospital The Woodlands and CHI St. Luke's Health–The Woodlands Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Houston (The Woodlands), an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Candlewood Suites Houston (The Woodlands), an IHG Hotel. Self parking is free.

This The Woodlands hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo
Candlewood Suites Houston (The Woodlands)

Candlewood Suites Houston (The Woodlands), an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 629 reviews" "
Rating 8 - Good. 179 out of 629 reviews" "
Rating 6 - Okay. 76 out of 629 reviews" "
Rating 4 - Poor. 37 out of 629 reviews" "
Rating 2 - Terrible. 31 out of 629 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2024

6/10 Okay

Robin, Lake Jackson

Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed two nights in this property. Got woken up at 2 AM by random kids screaming playing in the hallway. Roaches came out of the sink when I tried to make food in room. The whole motel smelled musky and dirty. Will not be staying here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Very convenient location
Stayed 2 nights in Mar 2024

8/10 Good

Michele

Stayed 1 night in Jun 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, dirty, bedside lights not working, loud partying
Stayed 1 night in Jun 2024

8/10 Good

Dawn

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful.. always with a smile
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Stayed 1 night in Jun 2024

6/10 Okay

Fredrick

Disliked: Cleanliness, property conditions & facilities
Hotel needs a major renovation
Room had better days. Smelled musty and night table was moldy. Carpet was very old and dusty.
Stayed 5 nights in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No coffee!
They were out of coffee for the rooms. Refrigerator did not work. AC was poor quality, didn’t cool room off.
Stayed 1 night in May 2024

10/10 Excellent

Rosa

Stayed 4 nights in May 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service
People were friendly....place appeared clean. We couldn't get our room keys to work...We even got a 2nd set. That appeared to be a common problem from chatting with other guests. Room was either freezing or we had to turn off the AC...There was no in between, Facility needs updated, but appears they are working on it now
Stayed 4 nights in May 2024

6/10 Okay

Marcel

Liked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Carolyn A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tucked behind a medical building,hard to find entrance. Two cars broke into while we were there. Upgrades happining but kinda shotty work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony, Waiuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from my initial booking process, through checking in, to my room, the condition of the facilities and the helpfulness of the staff this is an excellent hotel. Thank you for making my Houston visit exactly as I had planned and hoped.
Stayed 8 nights in Apr 2024

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalind

Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They excel over hotels in this area for cleanliness, hospitality and care for their guests.
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Beverly

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
My key card did not work, i had to walk down to the front desk three times and the staff was not very pleasant about it all. They ended up giving me a different room further away and that key finally worked. I am a senior so all that walking to get a key to work was not good. The room was ok, the bed was not comfortable and the tv in the new room was not working well So we gave up trying to watch it as i was too tired. We stayed at this property as it was close to the hospital. My husband was having a heart procedure early in the morning. We arrived an hour before 3pm check in but was told she would have to charge me a 25.00 early check in fee. She did state she had rooms ready but i decided to wait out the hour. The two ladies working the front desk were not pleasant at all. The man that helped us with the final key that worked was pleasant. This property does not offer breakfast and they do not have a ice machine. You have to turn on the icemaker in the freezer and wsit till it makes ice cubes. Not planning on staying here again.
Stayed 1 night in Mar 2024