4/10 Poor
CHRISTIAN
16 Sept 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Wife and I stayed 1 night for a tournament nearby. We picked this location over nearby hotels due to reviews but left pretty dissatisfied. Hotel was overbooked and lady at front desk said some people would be pretty upset not getting a room they reserved. When we got to our room it smelled of cigarettes and looked like the cleaning crew rushed to get ready. Towels were dirty sheets had stains, the smell, the bathtub was super slippery and was almost a hazard to take a shower in. Also the back door leading out to the pool was supposed to remain locked and only opened by guest key was completely open the entire stay for anyone to walk in. Very disappointed and could have stayed at the la quinta for less money and would have probably had a better experience. Will not stay again and advise others to do the same. Also met another lady staying at the same hotel that played the tournament we were in town for and she also had bad experiences there stating for the price she expected better.
CHRISTIAN
Stayed 1 night in Sep 2024