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A Hotels City

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for A Hotels City

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains
Single Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains
Triple Room | Room amenity
Suite, 1 Double Bed, Private Bathroom | Living area | 42-inch LCD TV with cable channels, TV
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Free WiFi

Explore the area

Map
Viktoriagade 2, Copenhagen, 1655
  • DGI-Byen
    6 min walk
  • Grillen Burger Bar Vesterbrogade
    1 min walk
  • Copenhagen Central Station
    7 min walk
  • Copenhagen (CPH-Kastrup)
    23 min drive

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Double Room, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Economy Double Room, Shared Bathroom

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Single Room, Private Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Individually furnished, desk, laptop workspace, blackout curtains

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Property entrance

CABINN Copenhagen

Pet-friendly
Free WiFi
Gym
Breakfast available
3.5 out of 5, Good, (5106)
The price is €76
for 1 room
includes taxes & fees
14 Jan - 15 Jan
CABINN Copenhagen

About this property

A Hotels City

Hotel with a coffee shop/cafe, a short walk to Tivoli Gardens
A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 26 accommodations with free toiletries and blackout curtains. This individually furnished accommodation includes desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include a shower. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at A Hotels City. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include multilingual staff and coffee/tea in a common area
  • 8 minutes by foot from Tivoli Gardens and a 4-minute drive from Nyhavn
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A Hotels City also features multilingual staff, coffee/tea in common area, and express check-in.

Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's AeroGuest mobile app before check-in
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are required to download the property's AeroGuest mobile app before check-in.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

6.4
Rating 10 - Excellent. 178 out of 1005 reviews" "
Rating 8 - Good. 272 out of 1005 reviews" "
Rating 6 - Okay. 237 out of 1005 reviews" "
Rating 4 - Poor. 172 out of 1005 reviews" "
Rating 2 - Terrible. 146 out of 1005 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

OLIVIA

Travelled with family
Disliked: Amenities, property conditions & facilities
The pictures on the website do not reflect the room you get - our room was on the top floor and was very cramped with low ceilings, the TV was so far from the bed you couldn’t see it properly and there were hardly any sockets in the room which made our overnight stay difficult as we struggled to charge and use our appliances. The bathroom was falsely advertised as being roomy, it was a tiny box room with a toilet that was too high off the floor so your feet didn’t touch the floor when you sat down and the shower had terrible water pressure, it was attached directly into the tap like on a camper van rather than a separate unit, and the wall stand was broken so the shower head kept sliding down to the lowest level, making it impossible to stand up and shower. The rooms are badly soundproofed, you can hear every single door slamming shut from the hallway, and the radiator was lukewarm despite being on the highest setting. The bed did not have a proper frame, just two mattresses sat on top of each other. Overall the room was not good at all, and the only saving grace was the lovely gentleman who worked on the front desk. He was very helpful and informative, and helped us to check in as the app we are advised to use is dreadful and kept crashing or losing connection so we couldn’t open our door with it and had to rely on a card. An extra deposit was taken from us that we were not made aware of until a day before the stay, this has not been returned due to issues with checkout.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rasmus

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Jens-Ole Aagaard

Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Digital check in via the app was easy and quick. Getting into the room was a bit frustrating but managed to get there in the end.
Stayed 1 night in Sep 2024

2/10 Terrible

Yahya

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bad
Very bad....squicky floor with really loud sound and really loud annoying soud from all doors...we could not sleep deep ...no shampo or soup in the bathroom.
Stayed 1 night in Sep 2024

6/10 Okay

Fa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No air condition
Stayed 3 nights in Sep 2024

8/10 Good

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Alice

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good value for money, central location
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2024

6/10 Okay

Isabella

Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was fine, except the cleaning service knocking on my door on Saturday morning, while i was still asleep, to find out if they could start cleaning.... very inconsiderate.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dilyana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near to the train station
Stayed 1 night in Aug 2024

2/10 Terrible

Kristi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a very frustrating experience. Calling the help number was a dead end. When we finally got checked in, the rooms were still being cleaned, sheets on the floor in the hallway etc. Our room had food crumbs on the chair and a very stained grubby carpet, and mysterious brown stains in the bathroom. The fridge was so foul smelling that we couldn’t use it. Mattress was old and saggy. Entire bathroom was covered in water after using the shower. Loud and noisy from hallway and outside. Definitely not a place I would recommend.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many things to be renovated/fixed - low cost
Budget hotel, no towels ready in rooms, electricity was not working in room, mold stinking in hallway, bed was updated more than decade ago. Not for handicapped. Warm water from showers though!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dilyana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the CC
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Lorraine

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Too many stairs!!!!!!!noisy streets. Would have been nice if fore warned about stairs at time of booking we were notified of stairs 48 hours prior to arrival and booked 6 months early than date expected. Counted 40 steps up we are both over 60 years of age. No air conditioning hot on the third floor and if windows open—street noise!!!! Not a nice stay at all.
Stayed 1 night in Aug 2024

6/10 Okay

Georgine, fresno

Liked: Cleanliness
Disliked: Staff & service
Room was fine but they put me on the top floor and there are no elevators. I was not given a choice to have a room in a lower level. There was no person to help with check-in despite the assurance that there is coverage from afternoon till late evening.
Stayed 4 nights in Aug 2024

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Aug 2024

6/10 Okay

Majid

Liked: Cleanliness, property conditions & facilities
Doors slam too hard and can wake you up late at night or early in the morning. Be good to have a complimentary bottle of water. No hooks in the bathroom to hang towels.
Stayed 3 nights in Aug 2024

4/10 Poor

Hans

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unacceptable “service”
The fridge wasn’t working even there was light in it. We brought some food, which we found out next day wasn’t cooled! We made a complaint to the cleaning staff who couldn’t do anything and by phone to a person who promised to take action. Nothing happened! Then we spoke with the receptionist who told us that it was an all over problem in this hotel which we just have to adjust to! Our food was spoiled, and I’ve made a complaint by mail to the hotel and asked them for a refund. Even after repeated that I still haven’t heard from them…. It’s unacceptable!!!
Stayed 2 nights in Jul 2024

6/10 Okay

Jeanette

Disliked: Room comfort
Ok, but could use some sound proofing
The hotel was ok, the room was tiny and there were no employees on site, everything was digital. But the location is perfect and you get what you pay for. My room was located on the top floor adjacent to the stairwell though, and unfortunately it kept me up all night. I could hear every person at the hotel coming and going, it sounded like they were inside my room. And the door to the corridor was banging really loudly every time it closed.
Stayed 1 night in Aug 2024