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26 Sep 2022 by Jonas Garcia
Dear Erika,Thank you for your comments. We offer cleaning once a week in our Apartments. We still offer change of towels and bedclothes upon request.We are sorry that we didnt live up to your expectations.Wishing you a good week.
13 Jun 2022 by Jonas
Dear Daniela, Thank you so much for your kind review. Have a great summer and welcome back anytime! Charlottehaven
Charlottehaven offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business centre and 7 meeting rooms. Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Charlottehaven. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Copenhagen hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Charlottehaven offers 81 accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. 43-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.
For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
The Café – Overlooking the garden, this restaurant serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests aged under 5 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The check-in location differs from the property location. Check-in location: [Charlottehaven Garden reception,Hjørringgade 12c,2100 Copenhagen]. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The check-in location differs from the property location. To check in, guests will need to go to Charlottehaven Garden reception,Hjørringgade 12c,2100 Copenhagen
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
