31 Oct 2023 by Andreas
Dear guest,Thank you for sharing your experience with us. I am truly sorry for the discomfort you faced during your stay, especially with the odor issue in the bathroom and the lack of cleaning service. Please know that we do not differentiate our services based on who our guests are. We offer cleaning services, but it requires booking in advance through a QR code provided.I regret any misunderstanding at the luggage service and any unpleasantries encountered. Your observations are essential, and we will address these points with our team to improve our guest services. We appreciate your kind words about the receptionist upon check-in.We sincerely hope you would consider giving us another opportunity to serve you better in the future.Best regards,Andreas W, Hotel Manager, Scandic Spectrum
5 Sep 2024 by Daniel
Dear Lukas,Thank you so much for your fantastic 5-star review! We're thrilled to hear you had such a great experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Scandic Spectrum in the near future.Best regards,Daniel Porsager, Assistant Front Office Manager, Scandic Spectrum
14 Aug 2024 by AL
Dear Kati,Thank you for your feedback. I’m glad you enjoyed our breakfast. I apologize for the lack of additional services in your room, such as a kettle and bathroom floor towel. We appreciate your comments and will consider them as we work to improve our guest experience.We hope to have the opportunity to welcome you back.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
25 Jul 2024 by Andreas
Dear Françoise,Thank you for your kind words about our breakfast buffet and the friendly reception staff. We aim to provide an exceptional experience for our guests, and it’s wonderful to hear that we met your expectations. We hope to welcome you back soon!Best regards,Andreas L, Hotel Manager, Scandic Spectrum
20 Jul 2024 by Andreas
Dear guest,Thank you for your high rating! We're thrilled to know you enjoyed your stay at Scandic Spectrum. Our team works hard to ensure every guest has a wonderful experience, and your positive feedback means a lot to us. We hope to welcome you back soon for another exceptional visit.Best regards, Andreas L, Hotel Manager, Scandic Spectrum
3 Jul 2024 by Andreas
Dear Riitta,Thank you for your fantastic review! We're delighted you enjoyed your stay, including our clean and quiet rooms, great breakfast, and convenient location. We look forward to welcoming you back.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
3 Jul 2024 by Andreas
Dear Birgit,Thank you for your lovely review! We're pleased you enjoyed our central location and the variety of breakfast options. We hope to welcome you back soon.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
11 Jun 2024 by Andreas
Dear guest,Thank you for your positive rating! We are delighted to know that you enjoyed your stay with us at Scandic Spectrum. We strive to create a welcoming and enjoyable atmosphere for all our guests, and it's wonderful to see that reflected in your feedback. If there's anything specific you appreciated or any suggestions you have for us, we would love to hear from you.We look forward to welcoming you back soon.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
22 May 2024 by Andreas
Dear guest,Thank you for your kind words. I'm delighted to hear that you had a very good and pleasant stay with us. We look forward to welcoming you back in the future.Best regards, Andreas L, Hotel Manager, Scandic Spectrum
3 Apr 2024 by Andreas
Dear guest,Thank you for reaching out. I understand there might have been some confusion regarding our booking process for certain hotel amenities. To ensure a seamless experience and to manage demand effectively, we've implemented a QR code booking system. This system is designed for convenient access to services such as our wellness center, dining reservations, and other special features our hotel offers.To use this system, simply scan the QR code available in your room or at key locations around the hotel with your smartphone. This will direct you to a booking platform where you can easily reserve your desired time slot for the facilities or services you wish to enjoy.We believe this digital approach helps us provide better service and ensures all our guests can enjoy our amenities with minimized wait times and maximum satisfaction. Should you need any assistance with this process or have any further inquiries, our staff is always on hand to assist.We hope this enhances your stay with us and we look forward to making your experience at Scandic Spectrum as enjoyable as possible.Best regards,Andreas L,Hotel Manager, Scandic Spectrum
Scandic Spectrum offers its guests a full-service spa and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and concierge services are also featured at Scandic Spectrum. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Copenhagen hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Scandic Spectrum offers 632 air-conditioned accommodations, with laptop-compatible safes. 46-inch LCD televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Lobby Bar – On-site restaurant.
Rooftop Bar – On-site restaurant. Open daily.
Nordic Social – On-site restaurant. Open daily.
Greenery Lab – On-site restaurant. Open daily.
Recreational amenities at the hotel include a health club.
Guests aged under 16 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and MobilePay.
For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.