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4.3 out of 5

"Very good housekeeping done by Elisabeth. Thank you. " More

By a verified traveller on Sat 16 Nov 2019

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Twin Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles. During your stay, you're just a quick walk from Cité Europe. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Cité Europe and 13 minutes on foot from Channel Outlet
  • Pets welcome for a fee

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Everyone (9) Couples (2) Family (3)
5 out of 5

Posted by on 22 Sep 2021

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5 out of 5

Posted by on 22 Dec 2019

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5 out of 5
Very good housekeeping done by Elisabeth. Thank you.

Posted by on 16 Nov 2019

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5 out of 5
A very convenient hotel for Eurotunnel. Good sized room. Inadequate socket points in the room. Only 1 x 2 pin and 1 x 3 pin. No shaver socket in bathroom for night light which was very necessary.

Posted by on 3 Nov 2019

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3 out of 5

Posted by on 28 Oct 2019

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5 out of 5
Very straightforward check in and service for meals Thank you

Posted by on 24 May 2019

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3 out of 5
Location - excellebt. Staff - friendly Food - reasonable Bar - expensive Room - reasonably clean but not spotless, no tea / coffee making facilities, onĺy one chair, only rwo small towels.

Posted by , from West Yorkshire on 24 Sep 2018

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4 out of 5
Nice hotel, comfortable. Basic necessities provided. Accepts dogs

Posted by on 24 Aug 2018

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2 out of 5
Good points - room & bathroom were clean. Bed was comfortable and there were 4 "proper" pillows, not the usual 2 thin sluces! There was a decent tv in the roomwith access to a few English channels, Not so good points - I am all for saving the planet, but 2 hand towels for 2 of us is not enough, the toilet paper was obviously re-cycled, good for the earth but not my derriere ! We were surprised there was not a complimentary tea/coffee tray in the room, but the worst factor was the location of the room. We were on the first floor, directly above a smoking area which meant if we opened the window we were treated to a constant stream of stinking tobacco smoke and the rather loud conversations of the smokers. Late at night a delivery was made using noisy metal containers,, but this was nothing compared to the noise made by a generator which, as it turned out, ran all night.

Posted by , from Yorkshire on 22 Apr 2018

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4 out of 5
Gutes Hotel für eine Nacht.Frühstück ok.

Posted by on 20 Jul 2024

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Comment from Hotel Management

22 Jul 2024 by Greg

Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Gregory RANSONStellvertretender Direktor

About the B&B Hotel Calais Terminal Cité de l'Europe 3

Location Place de Cantorbery, Coquelles, Pas-de-Calais 62231

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. The business-friendly B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles also features a terrace, concierge services, and laundry facilities. Self parking is free. This 3-star Coquelles hotel is smoke free.

  • 126 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Calais Eurotunnel Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles offers 126 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. This Coquelles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Ibis Kitchen – This wine bar only serves dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 7 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.95 to 12 for adults and EUR 4 to 4 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Calais Tunnel sous la Manche
  • B B Hotel Calais Terminal Cité de l'Europe 3
  • B B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
  • B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Hotel
  • B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Coquelles

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.