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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

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Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Exterior
Lobby
Classic Room, 2 Single Beds, Non Smoking, Bathtub | Room amenity
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Cité Europe
    ‪3 min drive‬
  • Channel Outlet
    ‪3 min drive‬
  • Royal Kids Parc De Jeux
    ‪4 min drive‬
  • Le Touquet-Paris-Plage (LTQ-Le Touquet - Cote d'Opale Intl.)
    ‪46 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub | Desk, free WiFi, bed sheets

Classic Room, 2 Single Beds, Non Smoking, Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1003)
The price is €82
for 1 room
includes taxes & fees
17 Mar - 18 Mar
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Along with a bar/lounge, this hotel has a conference centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free food/drink shopping service and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottles of water. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the breakfast at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. During your stay, you're just a quick walk from Regional Natural Park of the Caps and Opal Marsh. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by car from Cap Blanc-Nez and 13 minutes from Port of Calais
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a business centre and 2 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 161 square feet (15 square metres) and includes a conference centre. The business-friendly Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche also features a terrace, complimentary newspapers in the lobby, and a complimentary food/drink shopping service. Free self parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.90 for adults and from EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 564 reviews
Rating 8 - Good. 202 out of 564 reviews
Rating 6 - Okay. 55 out of 564 reviews
Rating 4 - Poor. 25 out of 564 reviews
Rating 2 - Terrible. 11 out of 564 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Travelled with family
Disliked: Room comfort
Never again
This hotel should not be assocoated with Best Western brand. Rooms extremely small even compared to a lot of hotels I've stayed at in France. Bathroom door lock was on the bedroom size of door! No hand towel and two extremely small towels for showering, asked for another towel and was told they usually charge for them - never have I been told this in a hotel in my life, towels provided were very worn and thin. Only one very soft pillow with no support, didnt dare ask for another as it probably came with a charge! Poor nights sleep due to lack of pillows aas I need 2-3 due to a disability. Kettle was good, but no milk just 2 x coffee creamer, glad I had my own. Wine from bar musty to taste, came from a box and ended up down sink after 2 sips
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was conveniently situated, the reception was excellent, the room was compact, clean and suitable
Stayed 1 night in Nov 2024

10/10 Excellent

Jatinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Calais Ferry port. Nice and clean
Stayed 1 night in Nov 2024

8/10 Good

Darren

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stylish and modern boutique feel but rooms are very small Unfortunately it is pet friendly could smell dogs in hallway and there were cat scratching on headboard
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel
Really good hotel for the price. It's a budget hotel but the staff and breakfast service were great. We've stayed there twice now as an overnight stop straight out of the tunnel and it's ideal, we will definitely book again. Our only complaint is there is only one thin pillow per person, it would be nice to have a second available in the room for if you wanted.
Stayed 1 night in Nov 2024

10/10 Excellent

Jatinder Iqbal

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Aug 2024

10/10 Excellent

Petcu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late but the owner informed us in time about how we could get in and all the vides. He made it by Mail, and phone to be sure. Nice place safe parking. 1 km from the Le Shuttle
Stayed 1 night in Oct 2024

8/10 Good

Paul, East Grinstead

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Some guests were noisy on arrival 1am beyond 11pm limit Dog in room nearby was scratching on walls/carpet
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay as always - easy access to Eurotunnel .
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Used to love staying here but this place has become quite unclean since my last visit last year.
Stayed 1 night in Oct 2024

4/10 Poor

Naomi

Stayed 1 night in Oct 2024

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stopover
Warm welcome, great instructions. Lovely lobby. Quick overnight sleep when traveling. Satisfactory breakfast. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great room as always but very small
Stayed 1 night in Oct 2024

10/10 Excellent

Jatinder Iqbal

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very very helpfull
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Rosalyn

Liked: Cleanliness, staff & service
Rooms very small including a mini size bathroom. Good size bed but only one thin towel each. WiFi non existent. Free parking but a basic hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room smelt of stale alcohol and the sheets were damp.
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean safe
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for an overnight stop before or after using the channel tunnel. Staff are polite and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Angela

Disliked: Cleanliness
The rooms & bathroom was very small. The mattress was uncomfortable. Lobby/bar area nice & location was good for ferry port.
Stayed 1 night in Sep 2024

4/10 Poor

Jo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Run down and dates
The hotel is very dated. Rooms are very small. One pillow each and very thin. Rooms are clean but that’s about it. Ibis car ferry is much better
Stayed 1 night in Sep 2024