Phoenix Inn Suites - Albany

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Phoenix Inn Suites - Albany

Lobby
Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3410 Spicer Dr SE, Albany, OR, 97322
  • Timber-Linn Memorial Park
    ‪7 min walk‬
  • Linn County Expo Center
    ‪3 min drive‬
  • Hackleman District
    ‪3 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪25 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Phoenix Inn Suites - Albany

Hotel in Albany with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Phoenix Inn Suites - Albany offers 93 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Phoenix Inn Suites - Albany. During your stay, you're just a quick walk from Timber-Linn Memorial Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 7 minutes on foot from Timber-Linn Memorial Park and a 3-minute drive from Linn County Expo Center
  • Dogs welcome for a fee
Phoenix Inn Suites - Albany offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served on weekends. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Phoenix Inn Suites - Albany. Self parking is free.

This Albany hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Phoenix Inn Suites Albany
Phoenix Inn Suites Hotel Albany
Phoenix Hotel Albany
Phoenix Inn Suites Albany Oregon
Phoenix Inn Suites Albany Hotel
Phoenix Inn Suites
Phoenix Suites Albany
Phoenix Suites Albany Albany
Phoenix Inn Suites - Albany Hotel
Phoenix Inn Suites - Albany Albany
Phoenix Inn Suites - Albany Hotel Albany

Phoenix Inn Suites - Albany Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1003 reviews" "
Rating 8 - Good. 179 out of 1003 reviews" "
Rating 6 - Okay. 33 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly. Breakfast was good. Quiet room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming and helpful. Breakfast was so good. Room was very clean and the bed was so comfy. Recommend to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Trever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and cleanliness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and spa! Appreciated friendly staff and warm drink station in the dining area.
Stayed 1 night in Oct 2024

10/10 Excellent

Teri Leeper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a wonderful hotel. It’s just missing a little store for emergency needs unless I didn’t see it. There were no 24 hours grocery store open around it.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness
The property was so nice and clean. Very quiet and everyone was so nice
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accomodating for our late arrival. Room was clean and comfortable. Only issue was the chain on the toilet flushing lever had come off. Quick fix!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There for a softball tournament, we had an 8am game and they had breakfast bags packed for us since we left before breakfast. Had fresh cookies when we arrived, allowed us to stay an extra day and keep the same room!
Stayed 1 night in Oct 2024

10/10 Excellent

Sam and April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute best front desk staff
We had the best front desk customer service when we arrived. We have been in hotels for 10 straight weekends and it was by far and away the best experience as the people at the front desk were so nice!
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious (King suite). Nice amenities. Appreciated guest laundry room (only $1.50/load!). Very easy freeway access but that meant freeway noise too
Stayed 1 night in Oct 2024

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Large rooms. Well appointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very personable staff. Breakfast was good too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay. Everyone was very friendly and it was super clean. I would definitely recommend and stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Front desk clerk was particularly good with traveler long on the road making a late night check in. Obvious the owners and staff are thoughtful and care about the details. A well run place.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 3 nights in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
This property is right off of I-5 so very convenient for travelers. Front staff was welcoming, the property was quiet, my room and the hotel facilities were clean. Breakfast had many choices and was tasty. Albany offers much for dining and shopping, you do have to drive, but those type of trips are short in time and distance. The downtown area has free parking, once parked it’s walkable and very charming. I’ll definitely stay again when passing through.
Stayed 1 night in Oct 2024

8/10 Good

Penny

Next door to an adult bookstore but didn’t have any issues because of it, it just kind of threw me
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, both, in the evening and the morning were super nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Sylvia

Travelled with family
When reserving and paying for a room at the Phoenix, we wrote to them and specifically requested a room away from noisy equipment such as elevators or ice machines. Upon arriving around 6PM we were assigned a room whose wall adjoined the elevator and the ice machine. The noise stopped around 12:30 in the morning and began at 4:30. The morning manager advised this was unfortunate but they are busy and corporate must not have forwarded the request. It appears rooms are first come, first served so best to arrive around 16:00 or you will get a room over the laundry or adjoining the utility area. It would be better for the hotel staff to have the ability offer a refund to its customers so they can find another hotel where the money they paid will ensure a reasonable nights sleep. Buyer beware with this company. They only care about the money they make and not their customers..
Stayed 1 night in Sep 2024