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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪85 min drive‬
  • North Beach
    ‪91 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillow-top beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, (1148)
The price is €447
for 1 room
includes taxes & fees
20 May - 21 May
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, aromatherapy or body treatments at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2332 out of 3263 reviews
Rating 8 - Good. 486 out of 3263 reviews
Rating 6 - Okay. 254 out of 3263 reviews
Rating 4 - Poor. 100 out of 3263 reviews
Rating 2 - Terrible. 91 out of 3263 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Lynna, san diego

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and everything is great
Stayed 4 nights in Jan 2025

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 4 nights in Jan 2025

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Service, food, drinks, hospitality was top notch. Probably the best resort i’ve ever been too. The beach was crystal clear. Property is well kept, and everything about this resort was super relaxing. They really value the Expedia VIP perks like room upgrade, free hydrotherapy, Late check out, & discounted massages. We will definitely be back!!!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Iurii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience we ever had! Starting from greeting desk we met only extremely pleasant staff people! This applies to every aspect of our stay in Majestic Elegance. Unfortunately I don't remember names of all those pleasant people, but I still want to mention Gabriel Moo,who served us in several food centers, Elias and Jose from Japanese Restaurant, Maria, Fernando and Jorge from Steak House, Juan from towel exchange and tours selling center. That doesn't mean that other staff people were worse, just my memory not so good quickly to recall all names. And additionally I want to mention greeting ladies from Flavors Buffet: always nice and pleasant - very professional. Room itself and cleanliness in it was always at the top! We are going to come back here on one of our next vacations.
Stayed 7 nights in Jan 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Olivia Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. While the weather didn't cooperate; the property itself and the amenities offered made up for the lack of sunshine.
Stayed 6 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most incredible honeymoon at Majestic Elegance Costa Mujeres! The resort’s secluded location was perfect—away from the crowds of Cancun, with stunning landscapes and a peaceful, relaxing atmosphere. One of the highlights of our stay was how accommodating they were with my gluten allergy. Joy, the food concierge went above and beyond to provide me with gluten- free options. At every restaurant and even at the buffet, the chefs personally came to my table to ask if I wanted anything special. I was able to enjoy gluten-free waffles, pancakes, pizza, and toast, which was such a treat! The service was outstanding, and having a personal butler made the experience even more special. Each guest is assigned a butler who takes care of reservations, brings anything you need to the room, and ensures your stay is seamless. Every staff member we encountered was kind, attentive, and quick to assist with an upbeat, positive energy. You didn’t have to wait at the bar for drinks at the pool, waiters checked in regularly making it so easy to relax. The resort was impeccably maintained—each morning, we saw workers cleaning, painting, and gardening to keep everything looking pristine. There was also plenty to do, with daily activities, live music, and shows. For those looking for adventure, there were excursions like snorkeling, ATVing, zip-lining, and sailing. One of our favorite experiences was the spa. We indulged in deep tissue massages, tried different types of saunas, and eve
Stayed 8 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Jan 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Mandy

Stayed 4 nights in Jan 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. The hotel itself is very beautiful and clean. Elegant for sure! Our butler victor was great. Made our stay easy and smooth! Anything we wanted he would do his best to get and went out of his way to accommodate our needs. He escorted us to our romantic dinner, left us little treats, and was genuine and kind!
Stayed 5 nights in Jan 2025

2/10 Terrible

Jacob Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, beautiful beach, good food, club perks were worth it.
Stayed 10 nights in Jan 2025

10/10 Excellent

Elliya

Liked: Cleanliness, staff & service, property conditions & facilities
Overall me and my wife we loved it, very blessed by God
Stayed 7 nights in Jan 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities
My wife was injured at this property and had to be taken by ambulance at my cost to hospital that wanted 22K US dollars. Ship slipped and fell on off a structure by the beach not maintained during poor weather with broken wood. The staff didn't help, and I had to pay a lot of money to have her extracted back to the USA for proper medical attention.
Stayed 7 nights in Jan 2025

2/10 Terrible

curtis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible experience. They over charged us, we was supposed to have a butler and never met him, bugs in our room, and not many activities for their guest. Restaurants had weird opening and closing times. WILL NEVER GO HERE AGAIN!
Stayed 4 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and everyone was helpful and friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 5 nights in Jan 2025

10/10 Excellent

Larisa, Cliffside Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Omar was exceptionally helpful, courteous, we are very grateful to him. Property is large, beautiful. Food ia excellent. We would love to come back.
Stayed 7 nights in Jan 2025