Hotel Riu Latino - Adults Only - All Inclusive - Reviews, Photos & Rates

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Dates

January 2025

February 2025

5 outdoor pools, pool umbrellas, pool loungers

5 bars/lounges, 2 swim-up bars, 2 poolside bars

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast included

Housekeeping

Parking included

Explore the area

Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400

Playa Mujeres Golf Club
5 min drive
Flavors
8 min walk
Cancun Bus Station ADO
17 min drive
Isla Mujeres, Quintana Roo (ISJ)
122 min walk

Room options

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Oceanfront (C)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

37 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

37 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

77 sq m
Sleeps 4
4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

60 sq m
Sleeps 2
1 King Bed

Standard Room, Courtyard View (B2C-US)

38 sq m
Sleeps 3
1 King Bed

Standard Double Room, Oceanfront (L)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

60 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

60 sq m
Sleeps 2
1 King Bed

Standard Double Room, Courtyard View (C)

38 sq m
Sleeps 3
1 King Bed

Family Room, 2 Bedrooms (L)

77 sq m
Sleeps 4
2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Sleeps 2
1 King Bed

Double Room, Ocean View (U)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room (M)

77 sq m
Sleeps 4
2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

77 sq m
Sleeps 4
2 Double Beds and 1 King Bed

Standard Room (L)

38 sq m
Sleeps 3
2 Double Beds

Standard Room (M)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

38 sq m
Sleeps 2
2 Double Beds

Double Room, Partial Sea View (M)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

38 sq m
Sleeps 3
1 King Bed

Suite, Sea View (L)

60 sq m
Sleeps 2
1 King Bed

Double Room (Swim-Up, M)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Room (M)

38 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Sea View (M)

60 sq m
Sleeps 2
1 King Bed

Double Room, Oceanfront (B2C-US)

38 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

60 sq m
Sleeps 2
1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Sleeps 4
2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CAN)

Sleeps 3
1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CAN)

Sleeps 3
1 King Bed

Family Room, 2 Bedrooms (B2C-CAN)

Sleeps 4
4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CAN)

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Sleeps 3
1 King Bed OR 2 Double Beds

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About this property

Hotel Riu Latino - Adults Only - All Inclusive

Adults-only beachfront hotel with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Riu Latino - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.

Hotel Riu Latino - Adults Only - All Inclusive offers 594 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 55-inch plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a complimentary water park and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of Hotel Riu Latino - Adults Only - All Inclusive's great beach location. During your stay, you'll be close to North Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Enjoy international cuisine at Moctezuma, one of the property's 5 restaurants and 5 bars/lounges
Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
Indulge with aromatherapy, facials or manicures and pedicures at the spa
Amenities include convenience store, a computer and a lift
On-site recreation includes a steam room and kayaking
Guests have great things to say about the pool and the beach
Just a 5-minute drive from Playa Mujeres Golf Club and 13 minutes from Ultramar Ferry Puerto Juárez

Hotel Riu Latino - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Latino - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A steam room, barbecue grills, and a vending machine are also featured at the eco-certified Hotel Riu Latino - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Moctezuma – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Kulinarium – This restaurant only serves dinner. Open daily.

Milan – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Geisha – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Steakhouse – This steakhouse only serves dinner. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
5 bars/lounges
5 restaurants
Free daily manager's reception
Snack bar/deli

Restaurants on site

Geisha
Kulinarium
Milan
Moctezuma
Steakhouse

Things to do

18-hole adjacent golf course
5 outdoor pools
Boat tours
Free water park
Full-service spa
Kayaking
Scuba diving
Snorkelling
Steam room
Waterslide

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)

Business services

Computer station

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Deep-tissue massages
Facials
Manicures/pedicures
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

55-inch plasma TV with satellite channels

Food and drink

Free stocked minibar

Air conditioning
Ceiling fan
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Latino - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 31.12 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.

Hotel Riu Latino - Adults Only - All Inclusive Reviews

8.6

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Edgar

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Check in was easy! Room was ready by 3:30pm but we were able to use the amenities. Food was okay nothing that really stood out. Staff was amazing over wall great stay. Manny, Ceasar. Jehu and management all super cool and definitely make you have a great time! Paula was also great took me to play

Stayed 4 nights in Sep 2024

8/10 Good

Meagan, Kents Store

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Need more entertainment at the hotel

Stayed 5 nights in Sep 2024

10/10 Excellent

Monica

22 Sept 2024

Stayed 4 nights in Aug 2024

2/10 Terrible

Dylan TyVaughn

Travelled with partner

21 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The property is cool but all the workers are shady. Don’t trust anything that isn’t booked through Expedia. But also that isn’t riu’s fault it’s just Mexico definitely would never come back again.

Stayed 8 nights in Sep 2024

10/10 Excellent

Berlyn

18 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

lajonta

Travelled with family

16 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The scenary and great customer service

Stayed 3 nights in Sep 2024

6/10 Okay

Ashley

14 Sept 2024

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

Aissata

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great property, amenities and entertainment.

Stayed 4 nights in May 2024

8/10 Good

Juan Jose

12 Sept 2024

Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Travelled with group

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a great time. I love the all inclusive and every single staff member was so friendly. I only wish the pools were open later and more to do in between them closong and the night club.

Stayed 3 nights in Sep 2024

6/10 Okay

Tiffany

9 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

The resort is amazing

Stayed 4 nights in Aug 2024

10/10 Excellent

Alexis M

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

wonderful

Stayed 4 nights in Aug 2024

10/10 Excellent

Deena Lynn

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second year and still absolutely love it!

Stayed 6 nights in Sep 2024

8/10 Good

Vincent

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very nice. Can have a variety of music playing throughout the day. More authentic foods for the specific resort locations

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

8/10 Good

jeffrey

7 Sept 2024

Liked: Cleanliness

Stayed 5 nights in Jun 2024

8/10 Good

William

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service and staff. Food was good/ so so. The area is a bit far off from the hotel zone and town so if you want to be in a place secluded then this is where you go. Beach is nice and not crowded.

Stayed 7 nights in Aug 2024

10/10 Excellent

Jamahl

Travelled with group

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful good food nd fun

Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was very clean. The private beach was also kept very clean. All of the staff was very friendly and attentive. The food was good. We enjoyed the Asian cuisine restaurant and the Steak house.

Stayed 4 nights in Aug 2024

10/10 Excellent

Kyah Abree

Travelled with group

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay here 10/10 I am very pleased with service & hospitality!

Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really loved the Staff and service at this property. Brian at breakfast was outstanding. Food was FAR better than at other all inclusive properties where I have stayed. Property is new/pristine but is a bit of a distance from Cancun…I like to shop and visit other restaurants and this requires about a 30 minute cab ride from this location. One odd thing: the staff at the pool towel desk have been trained to guard the relatively flimsy pool towels as if their lives depended upon them. A drunken patron threw up all over my things at the pool. Staff took my towel and cleaned up my things. When I went to get a new towel, however, I was given a 15 minute interrogation regarding why I needed a new towel without a return. OMG! I don’t want to steal your towels! Please deal with the bean counter who supervises these staff!!

Stayed 8 nights in Aug 2024

6/10 Okay

Katherine

Travelled with group

2 Sept 2024

Liked: Cleanliness, property conditions & facilities

My company card was stolen from my room by housekeeping! The staff claimed they were trying to contact the person who cleaned my room but he could not be contacted. For 2 days I tried to get my card back and they kept saying “we can’t find him”. They did not try to contact him and I had to stop and replace my company card. I am not happy with the staff service and housekeeping!!

Stayed 5 nights in Aug 2024

8/10 Good

Roscy

1 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan

1 Sept 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

Hotel Riu Latino - Adults Only - All Inclusive

Choose dates to view prices

Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Double Room, Oceanfront (C)

Double Room, Oceanfront (C)

View all photos for Double Room, Partial Ocean View (C)

Double Room, Partial Ocean View (C)

View all photos for Double Room, Ocean View (C)

Double Room, Ocean View (C)

View all photos for Double Room, Partial Ocean View (B2C-US)

Double Room, Partial Ocean View (B2C-US)

View all photos for Family Room, 2 Bedrooms (C)

Family Room, 2 Bedrooms (C)

View all photos for Double Room (Swim-Up | C)

Double Room (Swim-Up | C)

View all photos for Suite (Swip-Up, B2C-US)

Suite (Swip-Up, B2C-US)

View all photos for Standard Room, Courtyard View (B2C-US)

Standard Room, Courtyard View (B2C-US)

View all photos for Standard Double Room, Oceanfront (L)

Standard Double Room, Oceanfront (L)

View all photos for Double Room (Swim-Up, L)

Double Room (Swim-Up, L)

View all photos for Standard Double Room, Ocean View (L)

Standard Double Room, Ocean View (L)

View all photos for Double Room, Partial Sea View (L)

Double Room, Partial Sea View (L)

View all photos for Double Room (Swim-Up, U)

Double Room (Swim-Up, U)

View all photos for Double Room, Sea View (M)

Double Room, Sea View (M)

View all photos for Suite, Ocean View (C)

Suite, Ocean View (C)

View all photos for Suite, Ocean View (B2C-US)

Suite, Ocean View (B2C-US)

View all photos for Standard Double Room, Courtyard View (C)

Standard Double Room, Courtyard View (C)

View all photos for Family Room, 2 Bedrooms (L)

Family Room, 2 Bedrooms (L)

View all photos for Double Room, Sea View, Oceanfront (M)

Double Room, Sea View, Oceanfront (M)

View all photos for Suite, Ocean View (B2C-CAN)

Suite, Ocean View (B2C-CAN)

View all photos for Double Room, Ocean View (U)

Double Room, Ocean View (U)

View all photos for Double Room, Ocean View (B2C-US)

Double Room, Ocean View (B2C-US)

View all photos for Double Room, Partial Ocean View (U)

Double Room, Partial Ocean View (U)

View all photos for Double Room, Oceanfront (U)

Double Room, Oceanfront (U)

View all photos for Family Room (M)

Family Room (M)

View all photos for Family Room, 2 Bedrooms (U)

Family Room, 2 Bedrooms (U)

View all photos for Standard Room (L)

Standard Room (L)

View all photos for Standard Room (M)

Standard Room (M)

View all photos for Standard Room, Courtyard View (E)

Standard Room, Courtyard View (E)

View all photos for Double Room, Partial Sea View (M)

Double Room, Partial Sea View (M)

View all photos for Double Room (Swip-Up, B2C-US)

Double Room (Swip-Up, B2C-US)

View all photos for Standard Room, Courtyard View (U)

Standard Room, Courtyard View (U)

View all photos for Suite, Sea View (L)

Suite, Sea View (L)

View all photos for Double Room (Swim-Up, M)

Double Room (Swim-Up, M)

View all photos for Double Room, Ocean View (E)

Double Room, Ocean View (E)

View all photos for Room (M)

Room (M)