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Conrad Macao

5.0 star property

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Photo gallery for Conrad Macao

Interior
Exterior
Pool
Minibar, in-room safe, desk, laptop workspace
Children’s activities

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Parking included
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
The Londoner Macao, Estrada do lstmo. s/n, Cotai
  • Cotai Strip
    ‪1 min walk‬
  • Venetian Macao Casino
    ‪2 min walk‬
  • Eiffel Tower at The Parisian Macao
    ‪11 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪12 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed, View (Eiffel Tower)

LED TV, pay films

Premier Suite, 1 King Bed, View (Eiffel Tower)

  • 156 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View (Eiffel Tower)

Deluxe Room, 1 King Bed (Eiffel Tower) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, View (Eiffel Tower)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, View (Eiffel Tower)

Deluxe Room, 1 Queen Bed (Eiffel Tower) | Living area | LED TV, pay films

Deluxe Room, 1 Queen Bed, View (Eiffel Tower)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Deluxe Suite

LED TV, pay films

King Deluxe Suite

  • 104 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 104 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Premier Suite

Minibar, in-room safe, desk, laptop workspace

King Premier Suite

  • 156 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 104 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

LED TV, pay films

Junior Suite, 1 Queen Bed, Non Smoking

  • 78 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 260 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

  • 52 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Deluxe Room

King Deluxe Room | Living area | LED TV, pay films

King Deluxe Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 298 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

Similar properties

Lobby

The Parisian Macao

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.5 out of 5, Wonderful, (1114)
The price is €106
for 1 room
includes taxes & fees
26 Mar - 27 Mar
The Parisian Macao

About this property

Conrad Macao

Luxury Cotai hotel connected to the convention centre, steps from Cotai Strip
Along with 5 restaurants, this hotel has a full-service spa and a health club. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a sauna, a conference centre and spa services.
Conrad Macao offers 659 shared accommodations with air conditioning, minibars and laptop-compatible safes. LED televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bodhi Spa. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Conrad Macao. During your stay, you'll be connected to the convention centre and just a quick walk from Cotai Strip. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Churchill's Table
  • Buffet breakfast served daily for a fee
  • Indulge with massages at Bodhi Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Cotai Strip and 11 minutes on foot from Eiffel Tower at The Parisian Macao
  • Free airport and ferry terminal shuttle service
Conrad Macao offers its guests a full-service spa, a health club, and a sauna. There are 5 restaurants on site. A business centre and 48 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 62100 square feet (5769 square metres) and includes a conference centre. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Conrad Macao. A roundtrip airport shuttle at scheduled times and A ferry terminal shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 1:00 PM and at the weekend from 7:00 AM to 1:00 PM.
Churchill's Table – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
North Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Crystal Jade – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open 24 hours. Open daily.
The Huaiyang Garden – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
The Conservatory – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; MOP 305.80 per person
  • 5 restaurants

Restaurants on site

  • Churchill's Table
  • Crystal Jade
  • North Palace
  • The Conservatory
  • The Huaiyang Garden

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Dining table
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 48 meeting rooms
  • Business centre
  • Conference centre (62,100 square foot of space)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Shared accommodation

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 402.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 305.8 per person
  • Rollaway bed fee: MOP 402.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Conrad Cotai Central
Conrad Macao
Conrad Macao Cotai Central
Conrad Macao Hotel
Conrad Macao Hotel Cotai Central
Macao Conrad
Macao Cotai Central
Conrad Macao Cotai Central Hotel
Conrad Macao Central Hotel
Conrad Macao Central
Conrad Macao Hotel
Conrad Macao Cotai
Conrad Macao Hotel Cotai
Conrad Macao Cotai Strip
Conrad Macao Cotai Central

Conrad Macao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 27 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

yi, Brookfiled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Fabulous hotel in a great location on the Cotai strip. Beautiful large, clean and well appointed rooms. Very warm welcome from every member if staff we encountered - all v helpful. Bar tender in the Conservatory remembered us and our order from the previous evening and made us feel very special - thank you
Stayed 2 nights in Nov 2024

8/10 Good

Masumi

Stayed 4 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby reception, concierge, housekeeping and baggage services are excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jienki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Location was wonderful as it had easy access to everywhere.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff from front desk personnel to housekeeping team are very professional.
Stayed 3 nights in Jun 2024

10/10 Excellent

JAYKIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in May 2024

10/10 Excellent

Xiaomei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to staff Jennie. She’s da best！

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the service was excellent. The room was big and clean; the bathtub was especially impressive. My boyfriend and I had a wonderful 3D2N stay in Conrad Macao, and we hope to stay here again for our next Macau trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

STANLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and excellent service!!!
Stayed 3 nights in Mar 2024

8/10 Good

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just another Vegas
it's in the center of the Cotai so it's full of tourist.
Stayed 1 night in Feb 2024

10/10 Excellent

LEUNG

Stayed 2 nights in Jan 2024

8/10 Good

Chi Kee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Macau 2023
Weekend away in Macau. Hotel was good. Staff very polite. Rooms need modernising.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it was a comfortable stay. Service could improve much more by delivering the room on time as promised.
Stayed 2 nights in Dec 2023

10/10 Excellent

Weidong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 2 nights in Nov 2023

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for 2 nights. Vincent who checked us in was very helpful as our room was not ready. He knew we were eating at Churchill's and came to let us know our room was ready. He also checked us out!
Stayed 2 nights in Oct 2023

6/10 Okay

CHUN HEI

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
1. Front desk staff attempted to charge me full room rate although I've paid via Expedia. 2. All the shampoo, bath soap, conditioner, and body lotion in room are provided in refillable bottles instead of brand new small bottles. The body lotion bottle was even empty which obviously someone miss to refill it. 3. Breakfast at Churchill is a mess. At first front desk staff failed to inform me about breakfast details when I checked in although it is booked via Expedia. Luckily I remember I have booked the breakfast and manage to call the CS staff later on to secure a booking time. However, even though I show up on time in front of the restaurant receiption, I still need to queue for more than 20 minutes before I can sit in, and it was a weekday.
Stayed 1 night in Jul 2023

10/10 Excellent

LIU

Stayed 2 nights in Aug 2023

10/10 Excellent

Sushil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! The rooms are spacious and large. The staff are incredible. We were escorted personally to our elevators when checking in and escorted directly to the shuttle area.
Stayed 1 night in Aug 2023

10/10 Excellent

Kwok Sum Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious & cozy room
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 2 nights in Jun 2023