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Grand Hyatt Macau

5.0 star property

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Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, pool loungers
Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Outdoor spa tub
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Spa

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • City of Dreams
    ‪6 min walk‬
  • Cotai Strip
    ‪11 min walk‬
  • Venetian Macao Casino
    ‪11 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Suite, 1 King Bed (Grand)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • 165 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View Twin

  • 64 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Beds with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Fountain View Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Fountain View Suite King

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Fountain View

  • 52 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

  • 72 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View King

  • 64 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Twin

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite King

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

W Macau - Studio City

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (443)
The price is €143
for 1 room
includes taxes & fees
25 Mar - 26 Mar
W Macau - Studio City

About this property

Grand Hyatt Macau

Luxury Cotai hotel connected to a shopping centre, steps from City of Dreams
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

4 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Grand Hyatt Macau's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from City of Dreams. Features include free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Chinese cuisine while dining at Beijing Kitchen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Treat yourself to body wraps, body treatments or hot stone massages at the spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the size of the guestrooms and the location
  • Steps from City of Dreams and 11 minutes on foot from Cotai Strip
  • Free ferry terminal and casino shuttle service
Grand Hyatt Macau offers its guests a full-service spa, 4 hot tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square metres) and includes conference space. A children's pool, a fitness centre, and a steam room are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Beijing Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Mezza9 Macau – Overlooking the pool, this buffet restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.
Lobby Lounge – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beijing Kitchen
  • Lobby Lounge
  • mezza9 Macau

Things to do

  • 4 hot tubs
  • Art gallery
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Steam room

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • 86,112 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (165 centimetre wide door)
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 327.8 per person
  • Self-parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sul King

Stayed 5 nights in Dec 2024

10/10 Excellent

Kai Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally prefer hard pillows hence the ones in the room didn’t quite suit me. But overall, I really enjoyed my stay at the hotel. Breakfast is a good spread and a lady staff named Christina or Christine (apologies I didn’t see her name properly), but she’s from Philippines and very fair and slim, she’s very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was wonderful with a fantastic view
Stayed 1 night in Nov 2024

10/10 Excellent

Noam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

DAHUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Very large bedroom and shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Popo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Would highly recommend this hotel not only for the great location but also for the hotel itself - wonderful service and particularly loved the pool (absolutely enormous and not busy), hot tub area with VIP-style beds and the gym. I didn’t want to leave - wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry Akuoko

Stayed 2 nights in Aug 2024

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

De'Arna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hyatt Macau was brilliant . The executive level package is wonderful . High tea , happy hour & buffet bday was excellent. A good variety of local and western food . Happy hour spread was tops and high tea delicious, with lots of mini cakes to try and a savoury option ..
Stayed 2 nights in Aug 2024

8/10 Good

Yeju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Amenities
Hi
Stayed 1 night in Jul 2024

10/10 Excellent

NYONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to macau
Overall the hotel was very good. Room in good size and the services was really 5 stars. I was disappointed first as there was something wrong with the hot water supply and I had to take the cold water shower. Once I had reported the problem to the reception and they gave me another room to exchange straightaway.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe, Port Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, it’s tied to City of Dreams and is located across the street from Wynn Palace and MGM Cotai. The buffet breakfast was decent, and included many choices. But the restaurant can get crowded during breakfast. If ur tired of Chinese food, City of Dreams 2nd floor includes the Soho area housing a McDonald’s and Starbucks, along with several other western restaurants and Din Tai Fung, the Taiwanese dumpling chain.
Stayed 1 night in Jun 2024

10/10 Excellent

Pak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, clean and comfortable, very happy with the service.
Stayed 1 night in Jun 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect weekend break
Stayed 2 nights in Jun 2024