Best Western Crossroads Of The Bluffs

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Dates

January 2025

February 2025

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Laundry

24/7 front desk

Pet-friendly

Air conditioning

Explore the area

2216 27th Ave, Council Bluffs, IA, 51501

Horseshoe Council Bluffs
17 min walk
Arby's
3 min walk
Omaha Station
7 min drive
Omaha, NE (OMA-Eppley Field)
13 min drive

Room options

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

29 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

63 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

29 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

4 Jan - 5 Jan

About this property

Hotel in Council Bluffs with free breakfast and fitness centre

A fitness centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a banquet hall.

Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Best Western Crossroads Of The Bluffs. During your stay, you'll be within walking distance of Horseshoe Council Bluffs. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free on-the-go breakfast served daily
Free WiFi
Free self-parking
Amenities include free newspapers in reception, meeting rooms and laundry facilities
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
6 minutes by car from Henry Doorly Zoo and Aquarium and 7 minutes from CHI Health Center Omaha
Pets welcome for a fee (restrictions apply)

Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar in shower
Handrails in stairways
No lift
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

37-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Maximum 2 (weight limit: 80 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 150 per stay
Pet fee: USD 20 per accommodation, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western Crossroads Of The Bluffs Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Karla

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, friendly staff, close to where I was going and reasonable.

Stayed 3 nights in Sep 2024

10/10 Excellent

CURTIS

Business traveller

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place. Needs more vending machines around. Only one pop machine and kind walk from my room to it. No snack machine.

Stayed 1 night in Sep 2024

6/10 Okay

Darraugh

Travelled with group

11 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Its good for what it costs but overall the walls are thin, the bed is hard but no bugs, breakfast was good. Really a get what you pay for situation.

Stayed 1 night in Sep 2024

6/10 Okay

Arly

Travelled with partner

9 Sept 2024

Just your average stay at a basic hotel

Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with pets

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hot breakfast with a lot of choices. Not just prepackaged food. Room was clean. No bad smells. Staff friendly. I would stay again even though the area was a little low rent. I did not feel unsafe and i could see my vehicle right out my room window.

Stayed 1 night in Sep 2024

10/10 Excellent

Mark Kevin

Travelled with family, Travelled with pets

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super staff, always eager to help.

Stayed 5 nights in Aug 2024

10/10 Excellent

LILLIAN, BILLINGS

Travelled with partner

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful staff on checkin.

Stayed 1 night in Aug 2024

6/10 Okay

Chad

Travelled with family, Business traveller

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As of aug 24 2024 - The rooms are very dated but they were clean. There was black mold in the shower but everything was well cleaned. Breakfast was great and the service amazing. I wouldn’t stay there again but I’m glad it was available when we needed it. It had a huge pool and pool area and it was well decorated with tables, chars and couches.

Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with group

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Travelled with family, Business traveller

20 Aug 2024

Liked: Property conditions & facilities

Your breakfast left a lot to be desired. The food was hard and cold and runny - Biscuits and gravy - The tater tots were like hockey pucks. Seriously, figure it out. Breakfast is the most important meal of the day. The floor in our room was just weird and sticky. The room smelled horribly of disinfectant.

Stayed 1 night in Aug 2024

8/10 Good

Alex, Fort Smith

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in this area.

Honestly, when I booked this room I was a bit worried. When I finally arrived I was presently surprised by how wonderful this place is. I would give it 6 or more stars if possible. I was on a road trip for vacation and there is so much to see and do here. Definitely returning to this area and will be staying here when I do. Super happy!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Jaymechia

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the swimming pool and breakfast

Stayed 2 nights in Aug 2024

4/10 Poor

Jared

Travelled with family

9 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Would not recommend. The hotel/room wasn't clean. The drawers in the hotel room had leftover trash/clothes from a previous tenant. It was loud and noisy all night from other tenants and outside noise. There are plenty of hotels close in distance to this one that would be far superior.

Stayed 1 night in Aug 2024

8/10 Good

Nathan

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service

Rooms were spacious and quiet. The rooms, beds, sheets, and bathrooms were clean. The hallways were a bit dirty and needed vacuumed. Overall as a last resort due to limited vacancy in Omaha, it was ok for the one night we stayed.

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro, Laval

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place. Very good pool for kids.

Stayed 1 night in Aug 2024

2/10 Terrible

Keith

Travelled with family

5 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

After a flight cancellation at Omaha airport, this was one of the only available hotels that was available. Way overcharged for what the room was, it was dirty, smelt like smoke, Smelt like mildew

Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Travelled with group

2 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

There was alot of hair in the shower

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really comfy and quiet. Despite the many people that were also staying in the hotel. Thanks for the hospitality!

Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

30 Jul 2024

Stayed 1 night in May 2024

8/10 Good

Josh

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place was great. Very clean, awesome staff, nice rooms, comfortable beds and nice breakfast.Only complaint was the black out shade in our room didn't close all the way so it let a bunch of sunlight in in the morning which made it to difficult to get some extra sleep.

Stayed 1 night in Jul 2024

8/10 Good

Shelley

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Came in late from drive. Staff was discussing some kids on bikes riding by. Concerned me but staff reassured they keep an eye on all cameras on property. Quiet building. Nice choices for breakfast though we did not eat.

Stayed 1 night in Jul 2024