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Coast Courtenay Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coast Courtenay Hotel

Property amenity
Exterior
Outdoor pool
Restaurant
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
2605 Cliffe Avenue, Courtenay, BC, V9N 2L8
  • Courtenay and District Museum and Paleontology Centre
    3 min drive
  • Courtenay and District Memorial Outdoor Pool
    4 min drive
  • St. Joseph General Hospital
    7 min drive
  • Courtenay, BC (YCA-Courtenay Airpark)
    13 min walk

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette | Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Kitchenette

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Coast Courtenay Hotel

Pet-friendly hotel connected to a shopping centre in Courtenay with free parking
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and Gas grills.
Coast Courtenay Hotel offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Coast Courtenay Hotel. During your stay, you'll be connected to a shopping centre and close to I-Hos Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Courtenay and District Museum and Paleontology Centre and a few minutes from Courtenay and District Memorial Outdoor Pool
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Barbecue grills, multilingual staff, and a picnic area are also featured at Coast Courtenay Hotel. Self parking is free. A complete renovation of Coast Courtenay Hotel was completed in July 2024.

Smoking is allowed in designated areas at this 3-star Courtenay hotel.

Coast Courtenay Hotel has a restaurant on site.

Languages

English, Farsi, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival.

Property is also known as

The Cliffe
Courtenay Hotel
Coast Courtenay Hotel Hotel
Coast Courtenay Hotel Courtenay
Coast Courtenay Hotel Hotel Courtenay

Coast Courtenay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 432 reviews" "
Rating 8 - Good. 108 out of 432 reviews" "
Rating 6 - Okay. 42 out of 432 reviews" "
Rating 4 - Poor. 29 out of 432 reviews" "
Rating 2 - Terrible. 8 out of 432 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little motel that’s been renovated. Love the beautiful wood finishings on the outside of the building. Since it’s a walk-up, would have appreciated an extra lock or door stopper.
Stayed 1 night in Aug 2024

4/10 Poor

Jane

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was renovated, but the room smelled like cigarette smoke. The room was clean, but obviously had not been cleaned enough after someone smoked in the room. The 70’s single pane sliding metal windows had cheap aftermarket locks, that were not secure. The a/c unit although working rattled all night long. The staff was friendly, however I would not stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
It was an old homeless site and although it was renovated you can still smell cigarette smoke when the fan is turned off
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here . Outside area was very nice and the laundry facilities very convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel has been completely redone. A great reasonable hotel.
Stayed 2 nights in Aug 2024

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there before the reno was done. I like the style of the reno, some changes should have been done before the reno but love the style
Stayed 1 night in Jun 2024

4/10 Poor

Sarah, Carlsbad

Disliked: Amenities, property conditions & facilities
Small room. Only 1 electrical plug in the room on a vacate wall. No night stand. Coffee only available in the lobby. Pine sap on outdoor furniture. Overpriced
Stayed 2 nights in Aug 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angus, Sooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked this place better when it was Cliffe, as I have had poor leisure and business experience with all Coast properties (excepting the one in Nanaimo which is great). But the rooms are super clean and efficient, the water pressure is amazing, and the parking is superb. So still retains the best of the old Cliffe. I hope that the Coast brand does ruin it.
Stayed 1 night in Aug 2024

6/10 Okay

Mort

Liked: Cleanliness, staff & service
Not a good experience
I’ve never been to a motel room that is this compact (hardly able to get into the bathroom). When the basin faucet turned on, you got splashed and the TV quit in mid programme. In its favour, the shower was very good. In future stays, I’d opt to pay more and stay at a more familiar brand.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was relatively easy and quick. Staff was very personable and friendly. Parking was readily available right in front of the unit/room. The room amenities were great, including comfortable beds, a microwave, large enough mini fridge and what looked to be a 55" TV. The cleanliness of the room was also to be commended and yes the rainfall shower head with hand held was a very nice feature in the shower. Another mirror in the room itself, other than the one in the bathroom, would be welcome. Also there wasn't an ice bucket in the room, not sure if one isn't provided or if it was just an oversight in the room. Over the three nights there, unfortunately the room was never cleaned/made up due to what appeared to be the door sign falling off due to the wind or breeze. However the staff was very apologetic and immediately responded to my request for fresh/new towels, cups and the emptying of the room garbage bins. Hopefully the use of a better designed door sign will prevent it from easily being dislodged from the door handle in the future in order to prevent this problem.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated nice clean rooms. Comfy beds, excellent staff who go out of their way to make sure you are happy. I would recommend this motel, close to everything too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Only unfortunate that the pool was not open and a great addition would be a hot tub. But 10/10 experience on the room and hospitality from staff
Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dean

Rooms are recently renovated and are clean. Overall was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The new owners, Coast Hotels, have done an excellent job of upgrading this hotel and and continue to make major improvements to the property. Our room was comfortable, clean and quiet. The beds are very comfortable and the bedding and linens are very good quality. We enjoyed the very large screen TV as well. The restaurant that is part of the property is fun and has very good menu choices. the service is excellent and the food is very good. We would definitely stay on our next visit to Courtenay and look forward to seeing the swimming pool completed and open.
Stayed 2 nights in Aug 2024

10/10 Excellent

harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfort
Very nice, great location and a quiet stay..
Stayed 2 nights in Aug 2024

10/10 Excellent

Jintu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew and manager were amazing and incredibly helpful from the moment we checked in. The place was super clean and very comfortable, making our stay enjoyable and relaxing.
Stayed 1 night in Aug 2024

8/10 Good

Nola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Small but clean room. Would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovelly place all redone inside beautiful. Would certainly stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Bev

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing. A Gentleman walkes us to our room. There was a welcome card handwritten in our room. Everything was Awesome.
Stayed 1 night in Aug 2024

8/10 Good

Javid

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 4 nights in May 2024