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Luna Hotel Serra da Estrela

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luna Hotel Serra da Estrela

Front of property
Indoor/outdoor pool
Front of property
Family Room | Minibar, in-room safe, desk, soundproofing
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Penhas da Saude, Covilha, 6200-073
  • Serra da Estrela Nature Park
    1 min walk
  • Covão d'Ametade
    6 min drive
  • Ski resort of Serra da Estrela
    9 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double or Twin Room (Single Use)

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room (Single Use)

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Santa Eufémia Covilhã Hotel

Breakfast included
Free WiFi
Air conditioning
Business services
4.4 out of 5, Excellent, (378)
The price is €63
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Santa Eufémia Covilhã Hotel

About this property

Luna Hotel Serra da Estrela

Family-friendly ski hotel with a restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Luna Hotel Serra da Estrela include ski storage and complimentary wireless Internet access. Limited housekeeping is available.
Luna Hotel Serra da Estrela offers 80 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit.

This Covilha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Luna Hotel Serra da Estrela. During your stay, you're just a quick walk from Serra da Estrela Nature Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes 2 outdoor tennis courts, a playground and bicycles to rent
  • Steps from Serra da Estrela Nature Park and 6 minutes by car from Covão d'Ametade
Luna Hotel Serra da Estrela helps provide the perfect winter holiday with ski storage and skiing lessons. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a children's pool and outdoor tennis courts.

This 4-star Covilha hotel is smoke free.

Luna Hotel Serra da Estrela has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 70-cm TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 24.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hotel Serra Da Estrela
Luna Serra da Estrela
Serra Da Estrela Hotel

Luna Hotel Serra da Estrela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 240 reviews" "
Rating 8 - Good. 101 out of 240 reviews" "
Rating 6 - Okay. 24 out of 240 reviews" "
Rating 4 - Poor. 10 out of 240 reviews" "
Rating 2 - Terrible. 3 out of 240 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff and location
Room was super clean and comfortable. Staff extremely kind and helpful.
Stayed 1 night in May 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2023

10/10 Excellent

MR Graham

Stayed 5 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help
Stayed 7 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nos tivemos una experiencia excelente. O staff sempre cortes e atencioso. A localizacao foi propositadamente escolhida para nossa facil locomocao. As acomodocaoes e cafe da manha tambem muito bons. Com certeza recomendaremos. Obrigada!
Stayed 1 night in Jul 2023

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a beautiful place
Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by
Stayed 1 night in Jun 2023

10/10 Excellent

DAVID

Stayed 1 night in May 2023

10/10 Excellent

Alan, BRONX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the mountains, great breakfast with reserved times, room had a great view
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good experience and I recommend...I'm planning to come back
Stayed 1 night in Jan 2023

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expensive for what it has to offer! Beware they charge for everything extra including stuff that should it be included for a 4 star hotel. If a visit to the pool is in your mind be ready to pay for a towel, plus charge of 3euros for a swimming robe and also an extra 1.50 for a Swimming cap(bring your own to avoid charge) they are obligated. Also something that is unacceptable for a 4 star property is that they ask for deposit in cash in case none of those are returned back! Will not go back to this property. In my modest opinion this hotel does not deserve a 4 star rating. Extremely disappointed!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nao é aquele hotel............................................
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay . Staff very friendly and the service was very good
Stayed 2 nights in Dec 2019

10/10 Excellent

Ojana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the top of the mountain. Far from the city so if you want to be going to diferente cities this might not be for you. But for nature lovers that want to enjoy the mountains it’s amazing.
Stayed 3 nights in Oct 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Very comfortable and clean. The food was excellent. It is a long drive up a twisty road but obviously beautiful views once you reach the top. Not much to do in the area but great for an afternoon overnight. If planning to stay there be sure to drive a little bit further past the hotel up the road to access amazing views.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simpatia do staff. Pequeno almoço com qualidade. Espaços interiores agradáveis.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and large , but not modern.There is a restaurant in the hotel and the staff is nice and helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere, delicious food.
On a solo bicycle tour of Portugal, this hotel was one of the highlights. Cool mountain air, beautiful views, good price and excellent food and wine. I would highly recommend this hotel
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018