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Chelenko Lodge

3.5 star property

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Photo gallery for Chelenko Lodge

Lake
Hot springs
Aerial view
Desk, laptop workspace
Kayaking, fishing

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Carretera Austral, El Cóndor, Río Ibáñez, Río Ibáñez, Región de Aysén
  • Capilla de Mármol
    ‪6 min walk‬
  • Marble Caves
    ‪11 min drive‬
  • Lake Trapial
    ‪29 min drive‬

Room options

View all photos for Family Cabin

Family Cabin | View from room

Family Cabin

  • 25 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Front of property

HOTEL BACARIS

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
4.9 out of 5, Exceptional, (13)
The price is €169
for 1 night
for 1 night
7 Mar - 8 Mar
HOTEL BACARIS

About this property

Chelenko Lodge

Lakefront lodge in Puerto Rio Tranquilo with free parking
This lodge features Access to hot tub, dry cleaning and free self-parking. Housekeeping is available once per stay.
Chelenko Lodge offers 10 accommodations with air conditioning. Accommodation at this 3.5-star lodge has kitchenettes with kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the lodge include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.
During your stay at Chelenko Lodge, you're just a quick walk from Lake General Carrera. Features include free self-parking, plus breakfast (surcharge) and 1 hot tub.
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry
  • On-site recreation includes hot springs and kayaking
  • Just a 4-minute walk from Lake General Carrera and 6 minutes on foot from Capilla de Mármol
  • Pets welcome for a fee
Chelenko Lodge offers its guests hot springs and Access to hot tub. Chelenko Lodge also features a terrace and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Rio Tranquilo lodge.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Languages

English, Spanish, Swedish

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 10 per person

Things to do

  • 10 outdoor hot springs
  • Fishing
  • Kayaking
  • Spa tub

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Outdoors

  • On the bay
  • Terrace

Spa

  • 10 outdoor hot springs
  • Hot springs open from 6:00 PM - midnight
  • Hot springs water temperature - 30 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

Room amenities

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 per person
  • Pet fee: USD 20 per pet, per night
  • Hot tub fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 6:00 PM to midnight.

Property is also known as

Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez

Chelenko Lodge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property. It may be isolated but we brought our own supplies for cooking our dinners, knowing that this property came with a kitchen. Views are spectacular!
Stayed 2 nights in Feb 2024

4/10 Poor

Alexander

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.

6/10 Okay

Marliese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows. It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time). Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to. The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Stayed 1 night in Jan 2023

8/10 Good

Tammy, Massachusetts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Stayed 1 night in Mar 2020

6/10 Okay

Fernando

Liked: Room comfort
Disliked: Cleanliness, staff & service
Debe mejorar las
Las instalaciones muy buenas, linda cabina y tinaja. El entorno es perfecto. Se calefacciona mediante aire acondicionado. Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono. 2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Stayed 3 nights in Jun 2023

6/10 Okay

Guido

Liked: Staff & service, property conditions & facilities
La ubicación , en el lago General Carrera , increíble
Stayed 3 nights in Mar 2023

8/10 Good

José Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ricardo

Liked: Room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bello lugar y tranquilo, pero mejorar detalles
Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Stayed 3 nights in Aug 2022

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021

6/10 Okay

Pedro Fabricio Cortés G

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Súper buena vista, buena la atención del personal, pero: - Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla. - No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno. - Valor no incluye IVA.
Stayed 1 night in Dec 2021

8/10 Good

Francisco Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bueno, pero no se realizó devolución de un cobro
En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago. Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Stayed 2 nights in Aug 2021

4/10 Poor

natalia

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo servicio.
Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones. Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
Stayed 1 night in Jul 2021

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Stayed 3 nights in Feb 2021

10/10 Excellent

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso lugar excelente estadia
Maravilloso lugar excelente servicio 100% recomendable me encanto. El administrador se paso para ser buena persona.
Stayed 1 night in Feb 2020