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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar
  • All-inclusive
  • Gym

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪4 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, iron/ironing board, free cots/infant beds

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, iron/ironing board, free cots/infant beds

Superior Room (With Jacuzzi)

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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  • All-inclusive
  • Spa
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4.2 out of 5, Very good, (715)
The price is €254
for 1 room
includes taxes & fees
25 Mar - 26 Mar
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About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alvina

Older resort, recreation is much improved. Staff friendly. Remodeling needed to have a cleaner look.
Stayed 7 nights in Dec 2024

8/10 Good

SANDRA, Bloomsdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our initial reaction to the property was that we were a little underwhelmed, but the property quickly grew on us. The staff were great, especially Keira and Pedro over on the beach side. Our favorite meals were at the snack shack when Estela was cooking. Alexis was great getting us anything we needed extremely quickly.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very customer friendly. Our excursion for snorkeling was set up by the tour operator. I forgot my rain jacket when exiting the water craft and the tour operator facilitated finding it and getting it back to the hotel. He was very helpful. Entertainment at the resort nightly was outstanding!! I cannot state that enough. The resort is well organized and clean. Staff are very friendly and accommodating.
Stayed 7 nights in Dec 2024

2/10 Terrible

Paige D

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked out early after one night. Staff was nice and understanding. Definitely a spot for people who like to scuba dive and scuba dive only.
Stayed 7 nights in Dec 2024

10/10 Excellent

James, Longviewt

Liked: Amenities, property conditions & facilities
Friendly Staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and wedding service is great too!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego the best in recreation of Cozumel Resort.Thanks Diego .
Stayed 3 nights in Dec 2024

10/10 Excellent

German PNC, Hollywood

Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 7 nights in Nov 2024

8/10 Good

Alan Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the price was really good and convience for scuba diving, staff was very helpful and nice
Stayed 4 nights in Nov 2024

6/10 Okay

Retta, Channelview

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Rhonda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took care of any issues we had very quickly.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the pool and the employees. Everyone was very kind and helpful. I might suggest a second elevator for the far rooms.
Stayed 5 nights in Nov 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Food wasn’t great. Property old
Stayed 7 nights in Nov 2024

2/10 Terrible

ginger

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my god where do I begin, whatever photos you’re looking at that aren’t verified are lies, I was booked for 3 days and left after approximately 12 hours, it was disgustingly gross!!!!!!!, you have about 7 total things to choose from in total at the buffet and then it was poor, the liquor is beyond bottom shelf, the staff was rude and totally uncaring, it was run down, unkempt and in unhealthy conditions, they absolutely refused to refund my money, I left Cozumel and went back to Cancun and stayed out my last 2 days, this was a 40th birthday celebration for my wife
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Diego, the hotel activities planner was terrific.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
Stayed 7 nights in Nov 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed multiple times. You won't be disappointed
Stayed 5 nights in Nov 2024

6/10 Okay

Mary

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Stayed 3 nights in Nov 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was well staffed and the staff was very friendly and curtious. There is limited dining and selection of food on the resort.
Stayed 5 nights in Nov 2024

8/10 Good

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food are good, but its always the same
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property safe for families and kid friendly
Stayed 5 nights in Nov 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were daily activities but it wasnt always clear on the time & place of the activity. Food was acceptable to good, depending on what was being served on the buffet. Staff was very friendly - especially Suny (activities staff) and Kiera (outside wait staff).
Stayed 19 nights in Oct 2024