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Grand Park Royal Cozumel - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Balcony
Front of property
Aerial view
3 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Stingray Beach
    ‪15 min walk‬
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Nature View King

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View Double

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Ocean View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Balcony

Deluxe Ocean View Double

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Free minibar items, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

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Aerial view

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About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Arrecifes de Cozumel National Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at La Veranda /Ultra Casual, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and volleyball
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Punta Langosta Pier and a few minutes from Cozumel Maritime Terminal
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda /Ultra Casual – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Caribeno / Casual – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
El Mexicano / Casual – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cafe Sole, Coffee House – On-site coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (3,206 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1007 reviews
Rating 8 - Good. 287 out of 1007 reviews
Rating 6 - Okay. 177 out of 1007 reviews
Rating 4 - Poor. 111 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Amazing, especially Aldo!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very efficient and friendly. Everything met my expectations. My only issue was with the coffee. It's great to only have the one issue.
Stayed 7 nights in Dec 2024

8/10 Good

Pamela Jo, Wisconsin Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, service also wonderful. Views are amazing, love watching the cruise ships! Wish the pools were heated. Wonderful vacation.
Stayed 7 nights in Dec 2024

4/10 Poor

Edson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good staff but food not good. Theres poor entertainment. Just one restaurant and one buffet.
Stayed 7 nights in Dec 2024

8/10 Good

Michael D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the food or having to walk so far to smoke.
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer, Cedar Falls

Travelled with partner
Liked: Cleanliness, staff & service
It was supposed to be a VIP hotel and there was no added benefit. Staff was very friendly and helpful much appreciated and great drinks
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Stayed 5 nights in Nov 2024

6/10 Okay

Mariette Edna

Liked: Cleanliness, staff & service
Staff was great rooms device wasn’t that good
Stayed 13 nights in Nov 2024

10/10 Excellent

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Edgar, Jasmine and Juan. Great fun at the pool
Stayed 8 nights in Nov 2024

6/10 Okay

Oscar Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice to stay at but the food was only somewhat decent. Definitely expected more when it comes to the food.
Stayed 6 nights in Nov 2024

4/10 Poor

Ycelmary

Stayed 1 night in Nov 2024

2/10 Terrible

DAVID, ARLINGTON

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food at this property is INEDIBLE! The people who work there are very nice and helpful and the rooms are nice. The pools were so cold there were barely anyone in them. I was there for an Ironman and got sick from the food as well as my wife. I have never had such bad food at the buffet and the pool areas. DO NOT EAT HERE!
Stayed 5 nights in Nov 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. The people are wonderful!
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service All inclusive service was amazing
Stayed 6 nights in Nov 2024

2/10 Terrible

Julia Ann

Stayed 8 nights in Apr 2024

2/10 Terrible

Chad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We go to Cozumel every year for a week and this was the worst experience. Things taken from our room and our kids room by the cleaning crew multiple times. Put Do Not Disturb on the door and caught cleaning crew in our room twice. Room safe tampered with and money missing. Do NOT go to this resort.
Stayed 6 nights in Nov 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 14 nights in Nov 2024

8/10 Good

Brittany

Liked: Cleanliness, property conditions & facilities
Our stay was great. Only allowed to order room service 1x per day. Love the app provided for services. Massages and extras were extremely high in price-$80 for 20 minutes was a little disappointing. Great clean and safe place overall. Food could use some upgrading but wasn’t terrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff friendly. Food at Italian Restaurant was poor. Buffet breakfast and lunch good. Good experience.
Stayed 4 nights in Nov 2024

8/10 Good

JAMIE L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Nov 2024

2/10 Terrible

Garrett Matthew

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food choices are extremely limited and are horrible tasting, the rooms are ok but nothing works, first room we got had no air conditioning they did move us but to a room with no air or hot water. The pools are dirty and unkept. They try and push the time share but that’s to be expected. All in all I can say we will never go back
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outside actives are awesome

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we were disappointed with was with the restocking of the special little cups, we really had to make an effort to get them restocked and get 2 more each day our in room for the coffee/espresso maker. We repeatedly asked for 4 cups so we could each have 2 little cups of coffee. The ocean view from our 8th floor room is spectacular!
Stayed 7 nights in Oct 2024