Illa Cozumel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Illa Cozumel

Outdoor pool
Terrace/patio
Signature Double Room, 1 King Bed | View from room
Deluxe Double Room, 1 Queen Bed, Courtyard View | Bathroom | Shower, free toiletries, hair dryer, shampoo
Superior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Centro, Cozumel, QROO, 77600
  • San Miguel Church
    3 min walk
  • Central Plaza
    4 min walk
  • Benito Juarez Park
    4 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    3 min drive

Room options

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 Queen Bed, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Elite Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Queen Bed, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Signature Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Illa Cozumel

Hotel with free parking, near Punta Langosta Pier
This hotel features an outdoor pool, free self parking and free WiFi in public areas. Housekeeping is available on request.
Illa Cozumel offers 19 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Illa Cozumel, you're just a quick walk from San Miguel Church. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Steps from San Miguel Church and 14 minutes on foot from Punta Langosta Pier
Illa Cozumel offers its guests an outdoor pool. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Illa Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 43 reviews" "
Rating 8 - Good. 8 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sheriffa

Stayed 2 nights in Jun 2024

6/10 Okay

Gerardo

Liked: Cleanliness
Disliked: Staff & service
Esta bien ubicado. El personal no fue tan amable, pareciera que te estan haciendo un favor.
Stayed 4 nights in May 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Stayed 3 nights in Mar 2024

4/10 Poor

Rod

Travelled with partner
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice personal property great staff
Stayed 2 nights in Jan 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was required to pay in cash at the property. No water in rooms. Near taxi depot and the zocalo. Breakfast was sweet breads only.

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Cozumel!
It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Stayed 5 nights in Jan 2024

8/10 Good

Goldie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Daylene

Stayed 4 nights in Jan 2024

8/10 Good

Goldie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in center walking distance to all. The problem was the room had a sewer smell. And they couldn't do anything.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a super cool boutique hotel that has everything you need. The pool area has great chairs and bed like seating. You can walk to the plaza and the ferry. We will definitely stay again!
Stayed 5 nights in May 2023

4/10 Poor

Charles

Travelled with partner
Disliked: Property conditions & facilities
The property appears nice from pictures, but..... 1. Was not able to sleep until 4 am due to very very loud music from near by club. 2. Pool and lounge area is dirty 3. Shower and room very basic My wife and I actually paid for two nights but left after one due to conditions.
Stayed 2 nights in May 2023

10/10 Excellent

Barry

Stayed 1 night in Mar 2023

10/10 Excellent

Tac

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, secure, safe, comfortable. Great pool area to relax
Stayed 9 nights in Mar 2023

10/10 Excellent

Barry

Stayed 1 night in Feb 2023

10/10 Excellent

Simon

Stayed 4 nights in Mar 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Bed very big ..sheets upscale..room decorated very well..large TV...walls keep sound out..perfect location
Stayed 1 night in Feb 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intimate, well located but quiet
Stayed 2 nights in Feb 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and perfectly decorated, the gardens and pool charming, the atmosphere pleasant. I recommend it without hesitation.
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Stayed 1 night in Jan 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable stay
Wow! This new hotel is brand new and a beautiful design. We were a group of friends and were all so pleased with the comfort and location, it is just a couple of minutes walking from the ferry. The hotel offers free fruit and coffee in the morning and it has an outstanding pool to take some sun. Truly great hotel
Stayed 1 night in Jan 2023