Melia Cozumel All Inclusive

3.5 star property

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Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, desk, iron/ironing board
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Pool
  • Gym

Explore the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

Junior Suite (Premium 2+1)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Premium 2+2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

The Level Grand Premium (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Family Junior Suite

  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Melia Ocean View

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Royal Suite

  • Ocean view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Melia Garden View

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

The Level Family Junior Suite (2+3)

  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

The Level Family Junior Suite (2+4)

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

The Level Grand Premium

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Room Sea View (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools
At Melia Cozumel All Inclusive, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the property's 4 restaurants.
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Melia Cozumel All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Playa San Juan. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, body treatments or Swedish massages at YHI Wellness Center
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and mini golf
  • Guests have great things to say about the clean guestrooms and the beach
  • 7 minutes by car from Museo de la Isla de Cozumel and 7 minutes from Punta Langosta Pier
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 3.5-star Cozumel property is smoke free.

Fish House – On-site restaurant.
El Embarcadero Beach Bar – On-site bar. Open daily.
El Isleño Swim Up Bar – On-site bar. Reservations are required. Open selected days.
Mole Snack BAr – On-site bar. Open daily.
Mole – On-site theme restaurant. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Miniature golf
Paintball
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1034 reviews
Rating 8 - Good. 301 out of 1034 reviews
Rating 6 - Okay. 117 out of 1034 reviews
Rating 4 - Poor. 60 out of 1034 reviews
Rating 2 - Terrible. 21 out of 1034 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and a great location on the beach. The beach is walkable and felt safe. The resort is slightly out of town so you need to take a cab (unless you are into walking a few miles each way). There was a lot of activities for the kids and well planned. We felt the pools were chilly and used the Caribbean more. We wished they were slightly heated for days that it was too rough to swim in the sea. We were disappointed in the reservation experience for restaurants. The Mole Taco and Fish House both require reservations that were difficult to get due to them always being full. But when you walk by there was always a minimum of 8 tables open even though there was said to be no reservations available for the night. The hotel also needs to hire more staff to clean up after guests (since guests seem to think they don't need to clean up after their selves) as there was always used towels, cups, etc left behind by guests and they were not cleaned up until evening causing chairs to not be usable by other guests and birds to come around and eat off the plates left. Our flight was delayed and so we missed a day of our reservation. It was disappointing that neither Expedia or the resort would work with us on a refund or resort credit for the day we missed out on that was out of our control.
Stayed 7 nights in Dec 2024

4/10 Poor

Amanallah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
1 rooms are so damp and smell like swage, you need to do sth for the sewage smell when you charge resort money 2 you need better internet, it is barely working 3 elevators were down everyday, multiple times we had to use stair 4 food variation is limited, it takes 10 minutes to order a tea, at least add a hot water container to your buffet area
Stayed 5 nights in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but food is not that good and there is only very few restaurants. If you don’t pay level, most likely you will have trouble finding beach chairs with shadowi
Stayed 2 nights in Dec 2024

2/10 Terrible

tracy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible, the staff was rude and I had to pay an additional 4k when we checked in since they couldn't find a payment in their system. I was told I can request a credit in the am and the refund would take up to 10 days. The hotel room was damp and smelled mildewy. the photos on the site are misleading. the all inclusive part doesn't mention staff refusing to provide basic amenities outside certain hours (like a cup of coffee). i asked for a few extra towels since I have kids and a blanket since the room was cold and I was asked why did I need more and maybe they could send some since they are short staffed but the items never came to our room. The bad service and hotel accommodations on the first day forced me to book another hotel the next day. I could share more about the nightmare hotel but I'll save it for now. really read the reviews on this one.
Stayed 7 nights in Dec 2024

4/10 Poor

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the resort had everything you want from an all inclusive experience
Stayed 10 nights in Dec 2024

10/10 Excellent

Sophia

Stayed 5 nights in Dec 2024

4/10 Poor

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was mediocre, however the buffet was awful. The food was very poor quality, and often overcooked with little flavor. I ordered a cheeseburger fron the snack restaurant and the burger patty was made of soy, with cheap America cheese. The shows were, poor qualify, almost comical, as they attempted to be taken seriously. One night the bartender didn't show up, During the show, so if you wanted drinks, you had to walk half the legenth of the hotel to another bar. During another show the entertainment didn't show, so at the beginning of the show the staff asked which of the hotels guests wanted to sing, karaoke. What a joke.
Stayed 4 nights in Dec 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property needs some upgrades. Beach is wonderful! Ocean in front is murky. Food was very good. Drinks were ok. Plenty of lounge chairs that were clean and comfortable. Enjoyed sitting on the wicker furniture outside the lobby area. Shows were ok.
Stayed 7 nights in Dec 2024

10/10 Excellent

cesar

Stayed 6 nights in Dec 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and worked hard to make our stay comfortable. The food at the buffet was just low average. The meals in the reservation only Fish House was excellent. It was very difficult to secure reservations as they would allow only three per stay. It didn’t make sense as there were many empty tables.
Stayed 7 nights in Dec 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
The staff is very friendly and courteous the entertainment was mediocre the food was below average except for breakfast that was very good there weren't a lot of places you could get snacks if you were hungry at night
Stayed 7 nights in Dec 2024

10/10 Excellent

Pierre Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2024

10/10 Excellent

SUSAN ELAINE

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 5 nights in Dec 2024

4/10 Poor

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I booked my trip on Orbotiz and it showed to me a 4 star ALL inclusive resort. An All inclusive means ALL is included however when I got there they tried to upgrade me to what they call Level for an additional $566 for 7 days on top of the $2600 I already paid, I declined. So none of the top tier alcohol(Titos, Patron etc) was included, only well was part of my package. Then at restaurants, if you wanted the lobster, good seafood or even pizza, they charged US dollars extra to get those. You are pretty much stuck with the buffet for every meal. I would not recommend this resort and will never be back. At best this is a 2.5-3 star resort. I was very disappointed in my entire stay. The stay was very nice though.
Stayed 6 nights in Dec 2024

8/10 Good

Laurel, SARTELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with the swimming area in the ocean in front of the property, the water was brown. I had read a lot of reviews that stated this resort had excellent snorkeling there is no way you could snorkel in the ocean at the resort. Also the food was the same everyday, you have to make reservations as soon as you get there which we were not told. The staff was great. The beach itself was very nice just not once you got to the water.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Belinda, Carthage

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay. Our Level room was huge! A bottle of wine waiting when we got there! Fully stocked Mini fridge. And the bathroom was perfect for women with a place to get ready outside the toilet area. And cottenlle toilet paper! Fully stocked shower with body wash, shampoo and conditioner. The property was well kept and taken care of daily. The staff was phenomenal. Helped us every day, took care of us, and were so kind. Highly recommend getting the Level Grande room. Private area to sit during the day on tiki loungers, private snack bar, concierge service, and they make your reservations. There was not one thing to complain about with this property. Buffett was excellent, as were the restaurants. Drinks were good, bartenders were so fun and kind. We would go back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Melia. The hotel is older, but the rooms have some modern touches and are VERY clean. I do think the ol' girl is due for a full renovation but overall, no complaints about the hotel itself. The food was good, the drinks were plentiful, and the beach and pool areas are very nice! The staff are all incredibly warm, and go out of their way to make sure you are enjoying yourself. We had Santiago as our concierge, and he was amazing. Ian (beach side and pool), Jose (at breakfast buffet, cooking excellent omelets!), the staff at The Fish House, at Mole, at the Mediterranean tapas restaurant outside - each and every one of them made our stay feel special. The entertainment each night was a lot of fun too. I would give this a solid "A" if I am letter grading, and a well earned 4.7 out of 5 on a number scale. The deduction is only due to the hotel being a bit dated. My family and I look forward to returning!
Stayed 4 nights in Dec 2024

10/10 Excellent

brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay agian
Stayed 7 nights in Dec 2024

6/10 Okay

Francisco Javier

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing else
Stayed 4 nights in Dec 2024