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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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On the beach, beach massages, scuba diving, snorkelling
Preferred Club Junior Suite Ocean Front Plunge Pool King | Free minibar, in-room safe, individually decorated
3 outdoor pools, pool loungers
Property amenity
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    ‪5 min walk‬
  • Mr. Sancho's Beach Club
    ‪13 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King | Free minibar, in-room safe, individually decorated

Junior Suite Pool View Swim Out King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite Ocean View King

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 68 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • 70 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • 73 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double | Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deal of Day

Free minibar, in-room safe, individually decorated

Deal of Day

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Secrets Aura Cozumel - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Paradise Beach. Free WiFi in public areas, free valet parking and 3 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at Windows, one of the property's 5 restaurants
  • Take a swim in the 3 outdoor pools
  • Indulge with Swedish massages, facials or reflexology at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Guests have great things to say about the beach and the helpful staff
  • Just a 5-minute walk from Paradise Beach and 13 minutes on foot from Mr. Sancho's Beach Club
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

Windows – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill – This beachfront restaurant only serves lunch.
Oceana – This beach seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
Bordeaux – Overlooking the pool, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Gohan – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
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Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
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Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 307 out of 1158 reviews
Rating 8 - Good. 246 out of 1158 reviews
Rating 6 - Okay. 278 out of 1158 reviews
Rating 4 - Poor. 175 out of 1158 reviews
Rating 2 - Terrible. 152 out of 1158 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alex, Rancho Cucamonga

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old, moldy, smelly Unattractive pools Limited pool service Lots of upselling not worth it
Stayed 2 nights in Nov 2024

2/10 Terrible

Charlene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give negative stats I would. First day I got food poisoning, they had to call the paramedics and a doctor to com give me an IV. The food at all the hotels that are connected was horrible including room service. The pool tiles were coming off and there was mold all over the pool and room. The swim up/ ocean view well you can’t see even see the ocean. We will never go back and I am filing a CB loan with the insurance as for half the trip I could barely get out of bed. Horrible would NEVER RECOMMEND
Stayed 7 nights in Nov 2024

4/10 Poor

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It took 4 hours to check in since the room I reserved almost a year prior “wasn’t available”. I spent the whole day traveling and spent another 4 hours at the resort to get a room. The front desk staff were horrible!!! I will never let anyone I know stay at this resort.
Stayed 5 nights in Nov 2024

6/10 Okay

Felicity, Pleasant View

Travelled with group
Liked: Cleanliness, staff & service
We booked this hotel for a lower priced all inclusive vacation and that is what we got. The overall rating I am giving is 'Good'. Firstly, the food was very good. Better than expected!! The staff were all very nice. Facility is clean. Now...It is an older hotel and the rooms are very inconsistent. We checked in with friends to 2 ocean view rooms. Our view was trees - they had ocean/pool view. Amenities in the rooms were hit and miss. No clock or hairdryer in ours, no umbrella or washcloths in theirs! Our First room had water leaking around the base of the toilet, NO HOT WATER, and 3 non working light fixtures. With the tree view, it made the room very dark. It took 4 days to get a new room assigned. The 2nd room finally got the ocean view, Hot water, however the bed wasn't as comfortable. Still no clock and I'm pretty sure the fan would have eventually sparked and caught fire if we left the switch turned on. Probably would not come back to this hotel.
Stayed 7 nights in Nov 2024

6/10 Okay

Margaret Ann

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Oct 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My husband and I stayed here for a week. It was not the nicest all inclusive we’ve stayed at but the staff were incredible - special shout out to Diego, Arbey, & Irving!! The biggest issue we had was maintenance problems. From the beginning of the trip our toilet would constantly run, one sink leaked, and the bathtub only had one working faucet. We did submit multiple maintenance requests and told multiple people but none of the issues were ever fixed. One evening maintenance came by around 5:30pm while we were showering and getting ready for dinner. They said they’d come back in an hour but never did. Pro tip: book excursions through the resort where you can get snorkeling gear for free, NOT from Amstar - the company set up in the lobby. We could have saved a lot for the two of us and when we found out, they wouldn’t refund us.
Stayed 7 nights in Nov 2024

8/10 Good

Chad Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good resort. Fun pools and decent rooms. Not a good variety of food choices. Restaurants have the same thing every night. Food was good though.
Stayed 5 nights in Nov 2024

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful getaway.
Stayed 4 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about this hotel is that it has many pools, a spectacular beach. I didn't like that check-in was 40 minutes late, the room wasn't cleaned in the two days we were at the hotel and the restaurants with buffets don't have much variety of food.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Belal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was not offered the room upgrade that I was owed
Stayed 2 nights in Nov 2024

6/10 Okay

Rhonda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is dated, not all food choices available every day, or not available without a preferred club pass. Probably wouldn’t stay here again.
Stayed 7 nights in Nov 2024

6/10 Okay

Valerie L

Stayed 4 nights in Oct 2024

6/10 Okay

christopher

Travelled with partner
Liked: Cleanliness, staff & service
No hot water in our room, but everything else was great
Stayed 7 nights in Nov 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hot water was an issue in the room. For the preferred club the food was good, but cafe and buffets need better options
Stayed 4 nights in Nov 2024

8/10 Good

Ryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been around the Caribbean and stayed at several resorts. For the money, Secrets is a fantastic experience for the money. The food is pretty good- all commodity foods BUT the flavor is there! Plus you’re a short ride from great food out side the gates. I’d read that the property was dated and needed an upgrade - but I found it pleasant. Staff was great! The Caribbean in my opinion is some of the worst customer service in the world but Secrets staff was kind, welcoming, smiling, accommodating. Marco, Gabrielle, Strong Diego/ Skinny Diego and the event staff were all really great to interact with. The only personnel issues I saw were at the concierge where they want you to take in a 90 minute presentation for free excursions. WAY too aggressive. Our person, who for the record did a great job, would not let off…. Multiple times a day while we were relaxing they would interrupt us in an attempt to do the presentation. Their boss “Arnie” was probably the problem; I witnessed him berating a staff member in the lobby- POOR FORM ARNIE! You work in hospitality, someone is always watching. As a sales person in Hospitality myself, I could give a million suggestions other than “be aggressive”. However, Secrets was a great experience and I will certainly be back.
Stayed 4 nights in Nov 2024

6/10 Okay

tom lee

Travelled with partner
Just ok
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia

Stayed 7 nights in Oct 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was quiet and relaxed! The entertainment was fun. The food was the worse part, it was mediocre food at best!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Stacey Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food and drinks were great! Above average for an all inclusive. Staff was very friendly. Facility was older but the staff was working on upgrading / painting, etc. Rooms were very clean. Comfortable bed. Rain shower.
Stayed 5 nights in Oct 2024

6/10 Okay

Olga

Stayed 7 nights in Oct 2024

6/10 Okay

lorie kaylyn

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately there was no hot water. Maintenance was not able to fix it. There was a terrible odor outside in the hall when entering and exiting.
Stayed 6 nights in Oct 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment group, the diegos were friendly and fun! There wasnt really a tour of the resort or bunch of information regarding places to eat and location, learned by word of mouth or exploring. Staff was super friendly. A designated beach bar would be an excellent add.
Stayed 7 nights in Oct 2024

4/10 Poor

Sheila, Maxwell

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty, we didn't have hot not even warm water the entire stay. Cold showers the entire time. Limited on restruants unless you are preferred.
Stayed 5 nights in Oct 2024

6/10 Okay

Melandie

Disliked: Property conditions & facilities
The initial room we checked into smelled terrible. The smell was like mildow or mold. The bedding and seating areas smelled the same. Food was not the greatest on this resort but its an island. Oh, our water was cold. The ceiling in the hall was falling down but we ignored that because we know there has been resebt hurricanes. After meeting eith managaemnrt we were given another room in the preferred area because it was so much better. Sheets smeeled better. Air smelled better. Shower was lukewarm was definitely an improvement.
Stayed 6 nights in Oct 2024