Suites Colonial

2.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Colonial

Courtyard
Suite, 2 Double Beds | Living area | Plasma TV
Front of property
Suite, 2 Double Beds | Living area | Plasma TV
Studio | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • Benito Juarez Park
    1 min walk
  • Central Plaza
    1 min walk
  • Museo de la Isla de Cozumel
    2 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Suite, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Suites Colonial

Hotel with free breakfast, a quick walk to Punta Langosta Pier
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Suites Colonial offers 28 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and an iron/ironing board. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Suites Colonial. During your stay, you're just a quick walk from Punta Langosta Pier. Free breakfast, free WiFi in public areas and dry cleaning service are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 7 minutes by foot from Punta Langosta Pier and a 3-minute drive from Stingray Beach
Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Suites Colonial.

This Cozumel hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 11:00 AM

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Suites Colonial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 459 reviews" "
Rating 8 - Good. 177 out of 459 reviews" "
Rating 6 - Okay. 36 out of 459 reviews" "
Rating 4 - Poor. 10 out of 459 reviews" "
Rating 2 - Terrible. 11 out of 459 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio , muy amable todo el personal , muy Rico el desayuno , nos encantaría volver
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien
Stayed 1 night in May 2024

10/10 Excellent

Jonathan, Burlingame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!

10/10 Excellent

Leslie, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say again nothing fancy but clean safe
Stayed 1 night in Apr 2024

10/10 Excellent

Franco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Trip to Cozumel at Suites Colonial
My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.
Stayed 3 nights in Mar 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…
Stayed 4 nights in Mar 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jack

Travelled with partner
Liked: Cleanliness, staff & service
Was central to San Migel. Room is dark, lacks sunlight. No balconey. Requires updating. Staff are great.
Stayed 5 nights in Feb 2024

8/10 Good

Jan Alice, Oconomowoc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Colonial suites is a great location! Lots of great restaurants in the immediate area, and a short walk to the pier for diving. Staff was very professional and friendly. I had a small issue, that was taken care of immediately. Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.
Stayed 11 nights in Feb 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Jan 2024

6/10 Okay

Zhan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Dark, humid, uncomfortable
The scores are not reflecting the condition of the rooms. The air condition was not strong enough to dry up the humidity in the room. I cleaned the filter of the air condition that accumulated thick dust. There was a kitchen but no cooking pots, only a small fry pan. We Asians need to drink boiled water and it was almost impossible.
Stayed 1 night in Jan 2024

2/10 Terrible

Todd, Tyler

Travelled with partner
Disliked: Staff & service
Even though these rooms are priced for double occupancy, the hotel WILL charge you for the second guest if you book it only listing one person. They admit no difference in price but say " we must respect the contracr" and extort you at check in. Expedia will not help you in this situation.
Stayed 3 nights in Jan 2024

8/10 Good

Gavin

Stayed 9 nights in Dec 2023

8/10 Good

Gavin

Stayed 5 nights in Dec 2023

10/10 Excellent

Dana, Jonesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews are correct. It’s a simple but large condo with a bedroom, kitchen, sitting room and table area. Immaculately clean. Very good breakfast. Situated in the heart of downtown. Will absolutely stay again!
Stayed 4 nights in Dec 2023

4/10 Poor

Neal

Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 6 nights in Nov 2023

6/10 Okay

Glenn

Disliked: Property conditions & facilities, room comfort
Scuba Trip
Could use better Wi-Fi and a smart tv
Stayed 16 nights in Nov 2023

10/10 Excellent

Randy

Travelled with partner
Great hotel. Value, comfort and overall experience was excellent
Stayed 1 night in Nov 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
For a economical and convenient place to stay, you can't beat Suites Colonial. While the property is a little dated (aka 'charm'), the rooms are very clean and well appointed. Slept like a rock in the comfortable bed. Water pressure is a little low in the shower so easy on the shampoo.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located really close by the ferry, convenient location to many places
Stayed 1 night in Oct 2023

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i have to say negative is that the hot water only works for Mabey 2minutes so you have to shower very quickly
Stayed 8 nights in Oct 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023