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Polaris Lodge

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Polaris Lodge

Front of property – evening/night
Snow and ski sports
Exterior detail
Golf
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
N. Star Boulevard, Kimberley, BC, V1A 2Y6
  • Kimberley Alpine Resort
    1 min walk
  • North Star Express
    1 min walk
  • Stemwinder Bar & Grill
    1 min walk
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Trickle Creek Lodge

Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1001)
The price is €187
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Trickle Creek Lodge

About this property

Polaris Lodge

Ski-in/ski-out access for family fun on the slopes
Ski into Polaris Lodge, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes. Housekeeping is available on request.
Polaris Lodge offers 14 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. 36-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include ski-in/ski-out access and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Polaris Lodge, you're just a quick walk from Kimberley Alpine Resort. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy American cuisine while dining at Buckhorn and Main
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a golf course, a gym and ski-in/ski-out access
  • Steps from Kimberley Alpine Resort and North Star Express
During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and ice skating, and return when the snow melts for a round of golf at the on-site golf course. Polaris Lodge helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. This ski hotel also offers a fitness centre and ski passes. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3-star Kimberley hotel is smoke free.

Buckhorn and Main – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Buckhorn and Main

Things to do

  • 18-hole golf course
  • Basketball
  • Downhill skiing
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Ice skating
  • Outdoor pool (guest access)
  • Playground
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (980 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [Po Box 220, 500 Stemwinder Drive]
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 October to 20 December:
  • Bar/Lounge
  • Dining venue

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6
Guests arriving after hours will need to go to the following location to check in: Po Box 220, 500 Stemwinder Drive
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Polaris Lodge
Polaris Lodge Rcr
Polaris Lodge Rcr Kimberley
Polaris Rcr Kimberley
Rcr Polaris
Polaris Lodge Kimberley
Polaris Kimberley
Polaris Lodge Hotel
Polaris Lodge Kimberley
Polaris Lodge Hotel Kimberley

Polaris Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 243 reviews" "
Rating 8 - Good. 84 out of 243 reviews" "
Rating 6 - Okay. 42 out of 243 reviews" "
Rating 4 - Poor. 12 out of 243 reviews" "
Rating 2 - Terrible. 4 out of 243 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hockey get away.
It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Stayed 1 night in Aug 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased with our stay 😊
Stayed 1 night in Aug 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Stayed 1 night in Aug 2023

4/10 Poor

gordon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was difficult to find and check in was in another hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Kyle, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

David

Business traveller
Liked: Cleanliness
Signage is unclear resulting in confusion during checkin.
Stayed 1 night in May 2023

10/10 Excellent

Mitchell

Stayed 4 nights in May 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
Stayed 7 nights in Apr 2023

6/10 Okay

Alan

Travelled with partner
Disliked: Amenities
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Stayed 4 nights in Apr 2023

8/10 Good

Ofelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's on a ski resort. Nice view from our window. You can see the ski hills.
Stayed 1 night in Apr 2023

10/10 Excellent

Evelie

Stayed 1 night in Apr 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2023

6/10 Okay

Jeffrey

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Last minute ski day for one
Stayed 2 nights in Mar 2023

6/10 Okay

William

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty "meh" experience.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

4/10 Poor

jamie

Stayed 4 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Feb 2023

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stays in Kimberley. The reservation was lost for some reason, but they made it all right. So all good.

6/10 Okay

Darcy

Liked: Cleanliness, staff & service
The staff were awesome, the room was just ok, it really needs to be updated for the rate with a few more amenities