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Sandman Hotel Cranbrook

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Hotel Cranbrook

Lobby
Front of property
Lobby
Exterior
American cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook Mall
    5 min walk
  • MBSS Grounds
    5 min walk
  • Perry's Pizza and Grill
    1 min walk
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    14 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 26.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Cranbrook. During your stay, you're just a quick walk from Cranbrook Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Denny's Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Cranbrook Mall and MBSS Grounds
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.
Denny's Restaurant – This family restaurant specialises in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 746 reviews" "
Rating 8 - Good. 256 out of 746 reviews" "
Rating 6 - Okay. 162 out of 746 reviews" "
Rating 4 - Poor. 82 out of 746 reviews" "
Rating 2 - Terrible. 58 out of 746 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Selena El

Stayed 1 night in Aug 2024

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good and the room was clean. The bed was very comfy and there wasn't much in the way of street noise. Would stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Go elsewhere
Using the microwave flipped the breaker on eveything. Turned off tv fridge and microwave obviously. Bathroom was so small the door hit the toilet and was uncomfortable to use being so close to the wall
Stayed 1 night in Sep 2024

2/10 Terrible

chris, port coquitlam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't enjoy my stay. The price isn't fair for what I got. I could have stayed at Super 8 for 1/ 2 the cost. The bathroom fan was about to blow up, it was disgustingly loud. I booked the Sandman to use the pool, which wasn't even open. The latch lock was busted half off rendering it useless. I feel like I have been hosed with the cost. I am not a happy customer whatsoever.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Brooklyn

Stayed 1 night in Jun 2024

6/10 Okay

mark

Stayed 1 night in Sep 2024

10/10 Excellent

Cerasela

Stayed 1 night in Aug 2024

8/10 Good

danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great Find
Stayed 2 nights in Sep 2024

6/10 Okay

jose evenor

Stayed 1 night in Sep 2024

6/10 Okay

Bounthavy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were okay . Room is clean, but it is dated.
Stayed 1 night in Sep 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, lots of room in the room, love that Denny's is attached, and the staff were very awesome. 👌
Stayed 1 night in Sep 2024

6/10 Okay

Dante

No elevator and no ground floor rooms available
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
WONDERFUL.POOL EXCELLENT STAY.
Stayed 1 night in Aug 2024

6/10 Okay

Brent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The main train track was about 70 fy from our room and there were 4 trains throughout the night
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

8/10 Good

Jamie

Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff was good. Room not really clean especially bathroom. Housekeeping staff was loud. Location was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Norman

Stayed 1 night in Aug 2024

6/10 Okay

Dorothy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Swimming is dirty and sandy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Corena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and The Denny’s opened 24 hours
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Getting a bit run down
Stayed 1 night in Aug 2024