Europa Gatwick Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
View from property
Gym
Standard Twin Room | Desk, free cots/infant beds, free rollaway beds, WiFi
Bar (on property)

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Tulley's Farm
    4 min drive
  • Hawth Theatre
    5 min drive
  • Tilgate Park
    8 min drive
  • London (LGW-Gatwick)
    7 min drive

Room options

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Lodge Room

  • 12 sq m
  • Sleeps 3
  • 1 Single Bed

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Europa Gatwick Hotel & Spa

Crawley hotel in Maidenbower with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Europa Gatwick Hotel & Spa offers 246 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

During your stay at Europa Gatwick Hotel & Spa, you're just a quick walk from Worth St. Nicholas' Church. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes on foot from Worth St. Nicholas' Church and a 3-minute drive from Manor Royal Business Park
  • Cats and dogs welcome for a fee
As a guest of Europa Gatwick Hotel & Spa, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Europa Gatwick Hotel & Spa. Parking is available for a fee.

This Crawley hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transport

  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Free WiFi in public areas is limited to 20 minutes per day.

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel & Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 155 out of 1001 reviews" "
Rating 8 - Good. 175 out of 1001 reviews" "
Rating 6 - Okay. 222 out of 1001 reviews" "
Rating 4 - Poor. 187 out of 1001 reviews" "
Rating 2 - Terrible. 262 out of 1001 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay before we went to Gatwick
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice enough and the staff were excellent but the main light in our room did not work, the hot water was only lukewarm and the sink tap pressure was too high meaning that we got soaked when we attempted to wash our hands or fill the kettle.
Stayed 2 nights in Aug 2024

6/10 Okay

Emma

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, amenities
Arrival ok but no disabled parking so had to walk a fair distance, no information in room as to what number for reception, no information about meal times and no hairdryer but remedied after call , out side to much rubbish , bar area ok , food ok 👍
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
It's was what it was
Stayed 2 nights in Aug 2024

8/10 Good

timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Water was so hot it would have burned someone if they weren’t careful. Every last thing is charged.
Stayed 2 nights in Aug 2024

8/10 Good

Keira

Travelled with partner
Liked: Staff & service
The room was abit out dated but that is the only thing we could complain about. the bed was very comfortable pool and gym was amazing only £4
Stayed 2 nights in Aug 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely slow check in. No space in the car park. Room very loud with the bar nearby. Taps on the bath don’t work properly, only hot works.
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Amenities
Our shower was broken- staff were so friendly and immediately moved us to a new room. Dinner and breakfast buffets were affordable and delicious. Beautiful garden area to unwind at the end of the day. Would definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a great time! A little outdated but clean comfy room and fab breakfast!
Stayed 1 night in Aug 2024

6/10 Okay

Chenise

Stayed 1 night in Jul 2024

4/10 Poor

Keith

Travelled with partner
This place looks tired, and in need of a big renovation. The corridors smelt musty. The room was grubby Bathroom was tired Shower did not work Paid for breakfast, but a little choice of barely warm food.
Stayed 1 night in Aug 2024

6/10 Okay

Sanjay

Travelled with family
Very basic, ideal for a short stay
Stayed 1 night in Aug 2024

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, room comfort
Lovely Supper and Great Pool
Stayed 1 night in Jul 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst nights stay we’ve ever had
Our stay was absolutely terrible. The room was tiny and the bed like a miniature double and was about 2/3s of a queen size crammed into the smallest hotel room I’ve ever seen. There was loud dance music on in our corridor until 4:30am meaning we got no sleep. We called reception the first time and was told security had been out and not heard anything which was an impossibility. The 2nd time the security guard knocked on the persons door to tell them he was calling the police if it carried on then whilst talking to him knocked on our door (it was 4am) to inform us he’d spoken to him! The music never went off just got turned down but we could still hear it. Honestly the worse nights stay we’ve ever had anywhere. The car park is rented out to people going away so there is hardly any space to park & it’s absolutely packed. To top it all the toilet leaked out onto the bathroom floor every time you flushed it and I think they must have sacked the maintenance team as the hotel itself was very tired.
Stayed 1 night in Jul 2024

4/10 Poor

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Expect the worst and hope for the best.
Hotel staff were very friendly and welcoming, however the hotel needs a complete refurb. Communal areas need a total revamp. Lots of old, dark furniture. The room was dark and dingy and stank of stale cigarettes and weed. One of the towels had a brown stain on. It made the Travelodge look like Cinderella's castle! Not happy with the cleanliness at all but it was somewhere to lay my head for the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Betty

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Could be Amazing BUT
Checkin very slow Parking not organised No labels on areas to indicate which number were there exiting lift The much advertised pool closed for children at 5 on a summer weekend and at 6 anyway Ridiculous Balcony was 4 inches wide and not accessible Water was hot and plentiful Towels were good Beds comfortable Pillows firm WIFI was 7 a day per person Extortionate Hotel badly signposted from M23 Sign obscured
Stayed 1 night in Jul 2024

8/10 Good

Ali

Business traveller
Liked: Staff & service, property conditions & facilities
For a three-star hotel, it's good. I arrived at 4:30 AM and did not get a good impression from the night staff, but the day staff were very friendly. The building is old, and the rooms are not great. The hotel has a pool, sauna, and other facilities. Overall, considering the price and if you are stuck at the airport and need a place to stay for the night, it's a good choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Travelled with partner
We liked everything good food great price friendly staff great facility’s and found the hotel very clean good hotel to book
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay at this hotel a great place
Stayed 1 night in Jul 2024

2/10 Terrible

Mame

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024