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Radisson Hotel Cuernavaca

4.0 star property

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Photo gallery for Radisson Hotel Cuernavaca

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior detail
Lounge
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, soundproofing
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767
  • Hacienda de Chiconcuac
    ‪4 min drive‬
  • Galerias Cuernavaca Mall
    ‪15 min drive‬
  • Cuernavaca Cathedral
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, soundproofing

Room, 1 King Bed

  • 13.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, soundproofing

Room, 2 Queen Beds

  • 13.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, soundproofing

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Radisson Hotel Cuernavaca

Eco-certified hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Radisson Hotel Cuernavaca offers 83 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
During your stay at Radisson Hotel Cuernavaca, you'll be within walking distance of Quinta Puerta de Agua. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 10.9 mi (17.6 km) from Robert Brady Museum and 11 mi (17.8 km) from Cuernavaca Cathedral
Radisson Hotel Cuernavaca offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Radisson Hotel Cuernavaca. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Radisson Hotel Cuernavaca has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante La Casona

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernanvaca Crucero Tezoyuca
Radisson Cuernanvaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca
Radisson Cuernanvaca
Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca
Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel
Hotel Radisson Hotel Cuernanvaca
Radisson Hotel Quinta Rubelinas Cuernavaca

Radisson Hotel Cuernavaca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 334 reviews
Rating 8 - Good. 93 out of 334 reviews
Rating 6 - Okay. 31 out of 334 reviews
Rating 4 - Poor. 13 out of 334 reviews
Rating 2 - Terrible. 19 out of 334 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia, Spring Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The place was amazing for the price
Stayed 1 night in May 2024

2/10 Terrible

ALAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline Minji

Liked: Cleanliness

10/10 Excellent

Matilde

Stayed 1 night in Mar 2024

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

PABLO

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves.
Stayed 1 night in Nov 2022

8/10 Good

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special.
Stayed 1 night in Sep 2022

10/10 Excellent

mariano

Stayed 2 nights in Jul 2022

4/10 Poor

Victor Manuel

Liked: Cleanliness
Disliked: Room comfort
Overpriced / not a premium worth hotel
The hotel is really nice. Complex is very beautiful. But what comes to hotel quality, this is certainly over priced. Went for a wedding with 6 more couples. We all had a terrible night, all the pillows are terrible, in my room the curtains didn’t close correctly and we had light in our faces at 7am on a Sunday morning. There was not hot water, we paid 150 USD for mid warm water. Certainly not a very pleasant experience for a premium price.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and nice hotel. Great staff. Menu of restaurant could be larger but it is good
Stayed 1 night in Mar 2021

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place , bad food
Beatiful property grounds , decent restaurant. Just dont order mushrooms syncronizadas it gave my wife dood poisoning , she was sick for 3 days
Stayed 1 night in Nov 2020

10/10 Excellent

Fer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything the lakes, nature, my daughter loved the poll. Very peaceful i was reading while my daughter swimming. efjl
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, great escape from daily life
This hotel was very nice, the staff was friendly and attentive. The grounds were beautiful and well kept. Once you entered the secure parking lot you felt like you were somewhere else not in a little town. The restaurant was clean and well staffed the food was well prepared and attention while we dined was excellent. We will return again!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and rooms are OK, except the bathrooms which are very poorly equipped, especially the showers and accessories... definitely not in accordance with the hotel level
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to visit the state Morelos mx.
Stayed 3 nights in Aug 2019