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Hotel Boutique Los Balcones

3.5 star property
VIP Access

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Photo gallery for Hotel Boutique Los Balcones

Front of property
Bar (on property)
Point of interest
Business centre
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
  • Plaza Rotary Market
    â€Ș4 min walk‬
  • Calderon Park
    â€Ș6 min walk‬
  • New Cathedral of Cuenca
    â€Ș8 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    â€Ș4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room, Patio

Single Room, Patio | Premium bedding, down duvets, memory-foam beds, minibar

Single Room, Patio

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building | Premium bedding, down duvets, memory-foam beds, minibar

Double or Twin Room, Accessible, Annex Building

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Patio

Double Room, Patio | Premium bedding, down duvets, memory-foam beds, minibar

Double Room, Patio

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony

Premium bedding, down duvets, memory-foam beds, minibar

Single Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar

Twin Room, Balcony

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room, Balcony

Triple Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar

Triple Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Balcony

Premium bedding, down duvets, memory-foam beds, minibar

Double Room, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen | Private kitchen | Fridge, dishwasher, cookware/dishes/utensils

Apartment, 1 Queen Bed, Kitchen

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Boutique Los Balcones

Family-friendly hotel with free breakfast and rooftop terrace
This hotel features a restaurant, a bar/lounge and a rooftop terrace. Full breakfast is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.
During your stay at Hotel Boutique Los Balcones, you're just a quick walk from Civic Plaza. Features include free breakfast and a free manager's reception, plus a restaurant.
  • Free full breakfast served daily
  • Enjoy a bite to eat at SOLE MIO, a fine-dining restaurant that serves Latin American cuisine
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Plaza Rotary Market and 6 minutes on foot from Calderon Park
  • Airport, local-area and ferry terminal shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Hotel Boutique Los Balcones. An airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Cuenca hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SOLE MIO – This fine-dining restaurant specialises in Latin American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:30 AM to 9 PM
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Parking on site (USD 12.50 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • SOLE MIO

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ÂșC
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 3 floors
  • Built in 1860
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (return)
  • Self-parking fee: USD 12.50 per day
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Boutique Los Balcones offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 320 reviews
Rating 8 - Good. 80 out of 320 reviews
Rating 6 - Okay. 11 out of 320 reviews
Rating 4 - Poor. 2 out of 320 reviews
Rating 2 - Terrible. 6 out of 320 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicente, Brookshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail and overall experience surpassed our expectations
Stayed 2 nights in Apr 2025

6/10 Okay

Yangbing

Stayed 1 night in Mar 2025

10/10 Excellent

Jose, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house renovated.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig K

Liked: Cleanliness, amenities
Clean, great breakfast, awesome people!
Stayed 4 nights in Feb 2025

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico

El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Stayed 1 night in Sep 2024

2/10 Terrible

uriel

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicaciĂłn , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno
Stayed 2 nights in Aug 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work!
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager and staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Frederick, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great el centro hotel will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Belal

Stayed 11 nights in Jun 2023

10/10 Excellent

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place.
Stayed 1 night in May 2023

10/10 Excellent

Elissa

Stayed 2 nights in May 2023