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Hotel Plaza

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza

Lobby
Hallway
Standard Triple Room | Individually decorated, individually furnished, desk, blackout curtains
Interior
Bathroom sink

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
C/ Sándalo, 1, Cuenca, Cuenca, 16004
  • Los Tiradores
    15 min walk
  • Ars Natura
    15 min walk
  • Moka, Cafetería
    1 min walk
  • Cuenca Station
    14 min walk

Room options

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, blackout curtains

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, blackout curtains

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, blackout curtains

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Plaza

Pet-friendly hotel connected to a shopping centre in Cuenca with free parking
This smoke-free hotel features a bar/lounge, a microwave in a common area and a fridge in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Plaza offers 19 accommodations with blackout curtains. This individually decorated and furnished accommodation includes desks. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Plaza, you're connected to a shopping centre and just a quick walk from Serranía de Cuenca. Features include free WiFi in public areas and free self-parking, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes archery
  • Steps from Serranía de Cuenca and 15 minutes on foot from Los Tiradores
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Plaza offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Plaza also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Cuenca hotel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Archery

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check in from 10:00 AM to 2:00 PM and 5:30 PM to 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Plaza Cuenca
Plaza Cuenca
Hotel Plaza Hotel
Hotel Plaza Cuenca
Hotel Plaza Hotel Cuenca

Hotel Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 11 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QUAINT HOTEL; PARKING NOT SO GOOD.
Hotel La Plaza is an interesting hotel because if its decor. The receptionist was delightful and had taken heed of my email prior to arrival as to choice of room. Parking on the road is not so bad at weekends as the health centre opposite the hotel is closed, but during working hours (8 am to 9 pm) you are not allowed to park. The risk is that your car will be towed away and you will be fined, so pay careful attention to the notices.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Their availability for service (check-in, check-out, etc.) is not always strictly on the schedule they say it is. The location for the price is okay, near busses, but depending on where you want to go in the historic area, it is 20 to 30 minutes walking (12 minutes by bus) -- uphill to Plaza Mayor, downhill coming back, not as convenient as some other similarly priced hotels.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Helpful in directing us to he sites in the area. Nice a quiet had a great sleep.
Stayed 1 night in Sep 2019

10/10 Excellent

Anon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful art hotel with African experience.
Wonderful African art hotel. Convenient for bus to/from Madrid and also for walking to the old town. Staff welcoming and very helpful. Although the rooms are not sound proofed this did not prove to be a problem. The bathroom had a wonderful granite sink. I would definitely stay here again. Also convenient for a gourmet restaurant called Raff. I was here for only 1 night which I would say was not really not enough so I am definitely keen to return.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Budget Hotel
Good Hotel for 1 night stay. Room was a bit too small.

6/10 Okay

Sari Jaana Kristiina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enkelt boende , rena rum och trevlig personal
Stayed 2 nights in Oct 2022

8/10 Good

Luis Mariano

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Ma Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Segunda ocasión que me hospedo en este hotel y la atención de Flora ha sido excelente. La habitación muy cómoda
Stayed 2 nights in Feb 2022

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Atención de primera, habitacion amplia y cómoda
Stayed 2 nights in Jan 2022

6/10 Okay

Guadalupe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Registro con incidencias
Al llegar nos dijeron que no teníamos reserva con Hotels.com sino con Expedia y que la reserva eran dos habitaciones individuales. Les enseñé mi reserva con Hotels.com y los detalles donde ponia 2 habitaciones con dos personas cada una y nos dijeron que gracias a q este fin de semana no habia problemas y podian darnos las habitaciones dobles que sino no hubiera sido posible. También nos dijeron que el precio no se correspondia con el de la reserva. Al final nos cobraron el precio de la reserva y nos dieron dos habitaciones dobles pero no sabemos porque esa confusión. Segun ellos no trabajan con Hotels.com.
Stayed 1 night in Dec 2021

8/10 Good

Victoriano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Oleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ми отримали те, що й хотіли
Скромний бюджетний готель, зручно розташований для подорожуючих. Цілком задовольняє на 1-2 ночі
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
La recepción fue excelente de 18 países visitados y no se cuantas ciudades es el mejor recibimiento y atención para que conociera los sitios más importantes de la provincia de Cuenca y es tanto que volveré porque me faltó tiempo. Gracias, gracias y gracias esperando volver pronto.
Stayed 1 night in Jun 2021

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcion
Personal en recepción muy agradable y servicial. Te dan muy buena información sobre la ciudad, que ver y como moverte por ella.
Stayed 1 night in Feb 2020

6/10 Okay

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Todo perfecto salvo el extractor
Todo perfecto, salvo el ruido constante de un extractor .
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien, a 20 minutos del centro caminando, hay restautantes cerca que se desayuna, se come y se cena a buen precio y con menús diarios. La recepcionista, Flora, muy amable, te explica que visitar y donde puedes tomar algo.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto. Excelente ubicación, buen trato, buena guía para visitar la ciudad.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy bonito, familiar, limpio y además el personal te trata fenomenal y te informa sobre que visitar y que rutas seguir en la ciudad.
Stayed 1 night in Jan 2019

6/10 Okay

Guerson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

jeanAlain, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon plan pour visiter une très belle ville
- hôtel facilement accessible avec possibilité de garer son véhicule gratuitement dans la rue. - très bon accueil. - très bonne literie * insonorisation des chambres perfectible toutefois (gêne si voisins un peu brubans...)
Stayed 1 night in Oct 2017

10/10 Excellent

Leyre, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para una escapada
Si buscas algo para dormir e irte a hacer turismo es perfecto. La habitación no es muy grande pero tiene lo necesario para estar a gusto: una cama cómoda, máquina de aire caliente o frío, televisión y un baño privado con una ducha que funciona a la perfección. Además no está muy lejos del casco antiguo, a unos 20 minutos andando. Aún que lo mejor de este hotel, sin duda, son las personas que lo llevan que están encantados de resolverte todas las dudas que tengas y de aconsejarte los mejores sitios para visitar y comer.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value
Exceptionally helpful staff, large quirky bedrooms, comfy bed, super clean, within easy 20min walk of old town. 2in1 gel/shampoo provided. Cafe next door. On street parking not difficult to find. Would book here again.

6/10 Okay

Verified traveller

Son los bajos de un edificio. Está limpio y es confortable. Esta algo alejado del casco antiguo.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Agua de la ducha fria
Exceso de decoración en madera que produce un olor no muy agradable. El hotel está en una sola planta. Como te toque una habitación de las últimas y esté el hotel lleno, no te llega el agua caliente a la ducha