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Oro Verde Cuenca

4.5 star property
VIP Access

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Photo gallery for Oro Verde Cuenca

Reception
Breakfast, lunch, dinner served; local cuisine
Exterior
Breakfast, lunch, dinner served; local cuisine
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Parking included
  • Pool

Explore the area

Map
Av Ordóñez Lasso S/N, Cuenca, Azuay
  • Calderon Park
    ‪7 min drive‬
  • New Cathedral of Cuenca
    ‪7 min drive‬
  • Mall del Rio
    ‪9 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite

Premium bedding, down duvets, in-room safe, desk

Suite

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Oro Verde Cuenca

Hotel in Cuenca with free breakfast and free airport shuttle
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Housekeeping is available on request.
Oro Verde Cuenca offers 69 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Oro Verde Cuenca. During your stay, you'll be within walking distance of San Sebastian Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local cuisine while dining at Altitud
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 5-minute drive from University of Cuenca's Orchid Garden and a few minutes from Museum of Extreme Art
  • Free airport shuttle service
  • Pets welcome for a fee
Oro Verde Cuenca offers its guests an outdoor pool, a steam room, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Oro Verde Cuenca. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Cuenca hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Altitud – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site piano bar. Open daily.
Gourmet Deli – This delicatessen only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altitud
  • Gourmet Deli
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Oro Verde Cuenca offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Oro Verde Cuenca
Oro Verde Cuenca
Hotel Oro Verde
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Oro Verde Cuenca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 369 out of 482 reviews
Rating 8 - Good. 77 out of 482 reviews
Rating 6 - Okay. 24 out of 482 reviews
Rating 4 - Poor. 7 out of 482 reviews
Rating 2 - Terrible. 5 out of 482 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William, Montgomery Village

Stayed 1 night in Dec 2024

8/10 Good

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Area could use a few good restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

William, Montgomery Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service was amazing. I loved my room. The hotel was clean and I liked it. The restaurant cooked great food, including room service. I loved the breakfast buffet!! The pool was nice and the water was warm even when it was cool outside.
Stayed 4 nights in Oct 2024

10/10 Excellent

William, Montgomery Village

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They are very pet friendly and treated my dog so well. They even provided a doggie bed for the night, treats, and a fire hydrant shaped poop bag dispenser. That is above and beyond service. I love this place which is why I always stay here when Im in Cuenca.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well the pillows are hard but they change my pillows and the ac sometimes too cold or too hot but they fixed The staff very helpful and the breakfast is a great buffet almost like a brunch.i love that they have their own taxis so i feel safe
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fausto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service is an excellent opción in Cuenca
Stayed 3 nights in Nov 2024

10/10 Excellent

Darwin

Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All personal was excellent, but Maria Jose go the xtra mile.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Dr William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have not received the VIP benefits nor any upgrade options. There was no one behind the front desk. I had to wait for over 15 minutes before a house keeping staff member notice me waiting and went to find someone to help me get checked in. I could not get a physical key to the room due to some technical issues with the room key system.
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Great Breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Alba, Castle Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, everyone in the hotel is so polite, the breakfast wonderful and Edison, the server always had a smile on his face!! Thank you housekeepers for your hard work!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness
Attentive Ataff a d great accomodations
Stayed 2 nights in Sep 2024

10/10 Excellent

carlos, guayaquil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful very modern
Stayed 5 nights in Jul 2024

10/10 Excellent

Teodoro, Des Plaines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.!
Stayed 1 night in Jul 2024

10/10 Excellent

Edy, New Milford

Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and respectful people. Beautiful hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and clean
Welcoming and clean. Service was great. The breakfast buffet was superb. The only things that I would change: 1) They need a hot tub / jacuzzi for the pool / spa area. 2) They need to offer the option for soft bed pillows.
Stayed 1 night in May 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing !!! We really enjoyed Cuenca it’s one of the most beautiful places we have ever been , Thanks Danny
Stayed 1 night in Mar 2024

10/10 Excellent

William, Montgomery Village

Stayed 1 night in May 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service, very comfortable and the breakfast buffet is delicious
Stayed 2 nights in May 2024