One Cuernavaca

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for One Cuernavaca

Exterior
Lobby
Lobby
Exterior
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • Forum Cuernavaca
    9 min walk
  • Teppan House By Sushi Roll
    19 min walk
  • Pullman de Morelos Bus Terminal
    24 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    20 min drive

Room options

Superior Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

One Cuernavaca

Eco-certified hotel with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
One Cuernavaca offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at One Cuernavaca. During your stay, you're just a quick walk from Forum Cuernavaca. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • 8 minutes by car from Spanish Language Institute - Day Course and 8 minutes from Cuernavaca Golf Club
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. An outdoor pool, a vending machine, and laundry facilities are also featured at the eco-certified One Cuernavaca. Self parking is free.

This 3-star Cuernavaca hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
One Cuernavaca has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 938 reviews" "
Rating 8 - Good. 298 out of 938 reviews" "
Rating 6 - Okay. 102 out of 938 reviews" "
Rating 4 - Poor. 35 out of 938 reviews" "
Rating 2 - Terrible. 24 out of 938 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

8/10 Good

Carlos emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

8/10 Good

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

Santiago

Travelled with family, Business traveller
Liked: Staff & service
Es un buen hotel solamente para pasar la noche
Stayed 1 night in Jul 2024

6/10 Okay

Saeym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Jul 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

HARPREET

Stayed 1 night in Jun 2024

10/10 Excellent

Ameth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 2 nights in Apr 2024

10/10 Excellent

Diego

Stayed 2 nights in Feb 2024

4/10 Poor

Marco, Lancaster

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Noisy in hallways and thin walls in the room. Can hear conversation in other rooms
Stayed 7 nights in Jan 2024

8/10 Good

Marco, Lancaster

Stayed 7 nights in Jan 2024

6/10 Okay

Ruben Alexander Turok

Travelled with partner
Liked: Cleanliness, staff & service
Car hot scratched in the parking lot in front of reception… hard to believe nobody noticed. Breakfast is as bad as I’ve ever had. Bed were nice, simple room, and amicable staff.
Stayed 1 night in Jan 2024

4/10 Poor

Xochitl

Travelled with family
Disliked: Staff & service
Breakfast was good and most of the staff helpful except Kevin
Stayed 4 nights in Dec 2023

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Liza

Stayed 1 night in Sep 2023

10/10 Excellent

joseluis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Eugenia Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free Merxican style breakfast, very good.
Stayed 1 night in Jul 2023

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should have more variety
Stayed 1 night in Jul 2023

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023