Mato Grosso Palace Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mato Grosso Palace Hotel

Exterior
Interior entrance
Deluxe Double Room | Balcony
Fitness facility
Deluxe Double Room | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service
  • Breakfast included

Explore the area

Map
Rua Joaquim Murtinho, 170, Cuiaba, MT, 78005-290
  • Bom Jesus de Cuiaba Church
    ‪1 min walk‬
  • Cine Teatro Cuiaba
    ‪2 min walk‬
  • Church of Nossa Senhora do Bom Despacho
    ‪8 min walk‬
  • Cuiaba (CGB-Marechal Rondon Intl.)
    ‪21 min drive‬

Room options

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Single Room

  • Sleeps 2
  • 2 Single Beds

Executive Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Mato Grosso Palace Hotel

Cuiaba hotel in Central North with free breakfast and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a conference centre and valet parking.
Mato Grosso Palace Hotel offers 136 air-conditioned accommodations with minibars and blackout curtains. 32-inch LCD televisions come with cable channels.

This Cuiaba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Mato Grosso Palace Hotel, you're just a quick walk from Bom Jesus de Cuiaba Church. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine while dining at Alavanca de Ouro
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Steps from Bom Jesus de Cuiaba Church and Cine Teatro Cuiaba
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A 24-hour fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Mato Grosso Palace Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cuiaba hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Alavanca de Ouro – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per night)
  • Secured, covered valet parking on site (BRL 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alavanca de Ouro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: BRL 15.00 per night (in/out privileges)
  • Valet parking fee: BRL 15.00 per night (in/out privileges)
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Hotel Cuiaba

Mato Grosso Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 424 reviews" "
Rating 8 - Good. 151 out of 424 reviews" "
Rating 6 - Okay. 47 out of 424 reviews" "
Rating 4 - Poor. 14 out of 424 reviews" "
Rating 2 - Terrible. 8 out of 424 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
Stayed 1 night in Sep 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was just amazing
it was amazing, one of the best hotels I been, good price, good service and I doubt I woul be able to find a better view in this city
Stayed 1 night in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, big room
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Middle
Good place. But the gym isn't good, is little and hot.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito. Pastor Roberto
Stayed 16 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast without variety, unnatural fruit juices
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2017

6/10 Okay

Peter, Canada

OK to stay for short time
The room was good, but the first thing we saw when opening the room door was a cochroche. Dinner and service at the restaurant were disapointing, but breakfast was good. Restaurant staff not very attentive and not very friendly. No English speeking staff at the desk or in the restaurant. Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.

10/10 Excellent

Valdir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Ademir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com bom custo-benefício!
Gostei de ter opções de jantar a la carte e buffet (esse só em um dia), minha sugestão é ter no jantar um mini buffet de massas disponível todos os dias por um preço acessível fixo (tipo R$50,00) ou a peso (tipo R$70,00)!
Stayed 3 nights in Oct 2024

10/10 Excellent

HERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
Hotel muito bom, quarto muito confortável e restaurante com excelente cozinha. Regiao nao muito recomendável à noite. Otima opção para o centro.
Stayed 3 nights in Oct 2024

10/10 Excellent

Romário

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Diego

Stayed 1 night in Oct 2024

8/10 Good

Balark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relação custo benefício
Antigo, mas confortável. Atendimento muito bom. Muito limpo. Ponto negativo: fazem pressão para vc terminar logo seu café da manhã.
Stayed 5 nights in Oct 2024

4/10 Poor

Isabely

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Qualidade ruim
Achei o quarto bem ruim, a cama não era confortável, móveis velhos. Nas imagens disponíveis no app, parecia ter uma qualidade melhor.
Stayed 1 night in Oct 2024

8/10 Good

Wanderson

Stayed 2 nights in Oct 2024

10/10 Excellent

Janaina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento maravilhoso, café da manhã variado, quarto confortável e localização excelente. Hotel grande mas familiar, com decoração aconchegante e inspirada no pantanal.
Stayed 7 nights in Sep 2024

8/10 Good

ARYWALDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Stayed 4 nights in Sep 2024

8/10 Good

Rodrigo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabio, Lucas do Rio Verde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção em Cuiabá
Stayed 2 nights in Sep 2024

8/10 Good

LICIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Willian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Muito Bom
Hotel antigo , mas retomando , só a cama que é muito mole ( afundou de tanto uso ) deveriam trocar o colchão
Stayed 1 night in Sep 2024

8/10 Good

Flavio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel excelente acomodação
Excelente quarto amplo limpeza impecável ótimo café da manhã e cardápio restaurante perfeito e muito bom. Adorei !!
Stayed 10 nights in Sep 2024