Lochside House Hotel & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lochside House Hotel & Spa

Indoor spa tub
Luxury House, 2 Bedrooms, Hot Tub, Lake View | Terrace/patio
Creoch Family Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Creoch Family Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Luxury Lodge | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
New Cumnock, Cumnock, Scotland, KA18 4PN
  • New Cumnock Community Open-Air Swimming Pool
    10 min walk
  • New Cumnock Golf Club
    3 min drive
  • Dumfries House
    11 min drive
  • Glasgow (PIK-Prestwick)
    32 min drive

Room options

Garden Double/ Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Creoch Family Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Executive Double/Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Luxury Lodge

  • Lake view
  • Sleeps 8
  • 7 Double Beds and 3 Double Sofa Beds

Garden Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Luxury House, 2 Bedrooms, Hot Tub, Lake View

  • Lake view
  • Sleeps 6
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Lowes Suite

  • Sleeps 2
  • 1 Double Bed

Cygnet Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Lochside House Hotel & Spa

Hotel in Cumnock with full-service spa and sauna
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and massage/treatment rooms. Housekeeping is available once per stay.
Lochside House Hotel & Spa offers 32 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Cumnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a sauna.
The Spa at Lochside has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Lochside House Hotel & Spa, you'll be within walking distance of New Cumnock Golf Club. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Afton Resturant
  • Full breakfast served daily for a fee
  • Treat yourself to Swedish massages, body treatments or body wraps at The Spa at Lochside
  • Amenities include a front desk safe, 4 meeting rooms and a car charging station
  • On-site recreation includes a sauna
  • Just a 3-minute drive from New Cumnock Golf Club and 11 minutes from Dumfries House
Lochside House Hotel & Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. Spa services, a terrace, and a garden are also featured at Lochside House Hotel & Spa. Free self parking is available.

This 4-star Cumnock hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Afton Resturant – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Afton Resturant – On-site lobby lounge. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Afton Resturant
  • Afton Resturant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 for adults and from GBP 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Lochside Hotel
Lochside House & Spa Cumnock
Lochside House Cumnock
Lochside House Hotel
Lochside House Hotel Cumnock
Lochside Hotel New Cumnock
Lochside House Hotel & Spa New Cumnock, Scotland
Lochside House Hotel & Spa Hotel
Lochside House Hotel & Spa Cumnock
Lochside House Hotel & Spa Hotel Cumnock

Lochside House Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 71 reviews" "
Rating 8 - Good. 9 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleeping is not important here
Great looking place, good room, good food, good people... BUT the mattress was a shocker. Collapsed in the middle Used & abused and shouldve been replaced a long time ago, but covered up with a big thick duvet. The 2nd mattress wasn't much better. Shocking that they expect customers should accept this (Tried to upload a pic...)
Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Stayed 1 night in Aug 2024

6/10 Okay

tokyra

Travelled with partner
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, room comfort
Excellent Hotel
Noisy radiator, but we just turned the heating off Service slow in restaurant but they were very busy Food was delicious Queue at bar in wedding but extra barman appeared and queue was gone Lovely hotel Excellent food
Stayed 1 night in Jun 2024

10/10 Excellent

andrew

Stayed 1 night in May 2024

4/10 Poor

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 2 nights in Mar 2024

10/10 Excellent

patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lodge was clean . High standard . Service was excellent. nothing was to much .
Stayed 1 night in Mar 2024

10/10 Excellent

Chloe

Stayed 1 night in Mar 2024

10/10 Excellent

Grenville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!!
Truly amazing experience , great service and friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and good selection. Room was a brilliant size and the spa facilities were great. Would be nice to have complimentary water within the room
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge, amazing stay from start to finish. Will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Stayed 1 night in Sep 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in beautiful surroundings, nothing was too much trouble for the staff.
Stayed 1 night in Sep 2023

2/10 Terrible

John

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2023

8/10 Good

Mr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place . Stayed over night as was attending a wedding
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Angela

Stayed 1 night in Aug 2022

6/10 Okay

Jenna

Travelled with partner
Disliked: Cleanliness
Broken toilets, broken flushes, overflowing sanitary bins all over the floor. Room price far too expensive.
Stayed 1 night in Feb 2022

6/10 Okay

Declan

Liked: Cleanliness, room comfort
We had a great time but were really disappointed about the spa cutting off the whole time we were in so ended up just leaving i wish staff would have warned us of this when i asked about it on booking. There was also a tile broken in the bathroom that me partner cut his foot on. We waied over a h
Stayed 1 night in Feb 2022

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed in a garden family room with great views. Assumed that there would be gowns and slippers but there wasnt.
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Beautiful scenery and serene environment for a stay. We stayed in the Cygnet suite and the view in the morning was breathtaking. Both my wife and child enjoyed themselves very much. Breakfast was great too. Hope to visit again!
Stayed 1 night in Nov 2021