This is actually a hotel with apartments, not the typical Home Away residence. It is attractive and the beds are comfortable. There is a large screen television in the living room. The bathrooms are modern with plenty of hot water in the showers (there are no baths). The kitchen was woefully under-furnished; we actually had to buy a cheese grater, a large pot and a large bowl, since we like to do most of our own cooking. The stove and refrigerator were small but fine, and there is a microwave and electric kettle. We asked for a large knife and cutting board, but never received one so we had to cut on the counter with little steak knives. There is no hot water in the kitchen or bathroom sinks.
Being a hotel, there was daily maid service and a nice breakfast was offered. The front desk was always staffed, so there was an added layer of security (although Cusco is very safe). Staff was friendly and helpful, making transportation arrangements and reservations at tourist sites.
The hotel is located in a nice residential area, far enough away from the plaza to offer some calm, but close enough to be within walking distance. Taxis are ubiquitous and cheap.
The only real negative about the hotel is that it was freezing. We went in June, the winter, and were told that it was unseasonably cold that year, but Cusco has no indoor heating. We were supplied with a small electric heater (the one that looks like a radiator and heats internally sealed oil), but it was of little help. We enjoyed mostly sunny days and it was very pleasant walking in town after about 9:00, but the apartment never really warmed up and we were always wearing at least three layers of clothes, including coats, inside the house. We were only warm in the shower and under the covers, which were, thankfully, warm. Be prepared.