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Cusco Plaza Saphi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cusco Plaza Saphi

Interior
Interior detail
Single Room | Down duvets, in-room safe, free WiFi, bed sheets
Porch
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Calle Saphy 486, Cusco, Cusco, 0
  • Plaza de Armas
    3 min walk
  • The Craft
    1 min walk
  • San Pedro Station
    13 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    17 min drive

Room options

View all photos for Basic Quadruple Room

Down duvets, in-room safe, free WiFi, bed sheets

Basic Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Twin Room

Down duvets, in-room safe, free WiFi, bed sheets

Basic Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Triple Room

Down duvets, in-room safe, free WiFi, bed sheets

Basic Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | Down duvets, in-room safe, free WiFi, bed sheets

Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed

Down duvets, in-room safe, free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Cusco Plaza Saphi

Colonial Cusco hotel in Cusco Historic Center with free breakfast
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Additionally, a computer station, a library and express check-out are on-site. Change of towels is available on request
Cusco Plaza Saphi offers 49 accommodations with a safe and free toiletries. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at Cusco Plaza Saphi, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Museo de Plantas Sagradas Magicas y Medicinales and 3 minutes on foot from Plaza de Armas
  • Airport, train station drop-off and shopping centre shuttle service available for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. A library, a terrace, and a vending machine are also featured at Cusco Plaza Saphi.

This Colonial Cusco hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Library

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cusco Plaza Saphi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Cusco Plaza Saphi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20347087620

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Cusco Plaza Saphi.

Property is also known as

Cusco Plaza II
Cusco Plaza II Hotel
Plaza Ii Hotel Cusco
Cusco Plaza Saphy Hotel
Saphy Hotel
Cusco Plaza Saphy
Cusco Plaza Saphi Hotel
Cusco Plaza Saphi Cusco
Cusco Plaza Saphi Hotel Cusco

Cusco Plaza Saphi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 80 reviews" "
Rating 8 - Good. 24 out of 80 reviews" "
Rating 6 - Okay. 9 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 4 out of 80 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sahil

Travelled with partner
Liked: Cleanliness
Very quite, lot of couches outside to chill or hangout with friends
Stayed 1 night in Jul 2024

10/10 Excellent

Vladislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building , They trying to maintain will new paint etc Floors upstairs very wonky under foot Bathroom clean modern tile
Stayed 1 night in Mar 2024

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
There were issues with the TV and the hot water.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete. Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
Stayed 2 nights in Jan 2024

10/10 Excellent

JOSEPH, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
Stayed 1 night in Jan 2024

2/10 Terrible

Lisbeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE BE CAREFUL WITH YOUR BELONGINGS!!!
I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready. On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.
Stayed 3 nights in Jan 2024

8/10 Good

Natalia

Stayed 1 night in Dec 2023

6/10 Okay

PATRICK

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 4 nights in Oct 2023

10/10 Excellent

Rosy, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy bien! Y las facilidades muy bonitas, fácil acceso a la plaza de armas

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Like it stuff very friendly but room need more work
Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy amable y de espíritu cálido como todos los Cusqueños!! El desayuno muy bueno y la señora que atiende siempre presta a ayudar.
Stayed 3 nights in Jul 2023

10/10 Excellent

Arnane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Awesome location. Staff outstanding.
Stayed 1 night in Apr 2023

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The humbleness of the people. Very polite beautiful people.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco hotel stay
We were four and had a great stay. The checkin went very smoothly and the staff were very helpful. They were very helpful and always had great information. They helped us get taxis for our early morning airport run. The breakfast was very nice… and great fried eggs or whatever you. wanted. Great coffee too. The colonial style hotel made the stay memorable to match the Cusco charm. Great value and comfortable…
Stayed 2 nights in Jan 2023

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco visit
Great location and beautiful colonial style ambiance… loved the breakfasts - simple but very adequate. Great value too.
Stayed 1 night in Jan 2023

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
PROS: location and price CONS: needs update, cleaning staff needs to be better trained (lots of long hairs everywhere) sheets and towels don’t seem to be changed and they rush you to get out of your room to “clean it”. Hot water is easily available in the mornings but in the afternoon you must let water run for 10-15 minutes before warm water comes out. Lobby staff are unfriendly and unwilling to give you details (for example, asked for a late check out, which they have a zero tolerance passed 9am they will charge you half your nightly rate until Noon and then nightly rate passed Noon - we didn’t mind paying the half rate but asked if we could stay until 2pm given we had booked 9 nights with them (last minute trip for the holidays) so they pretended to speak with their manager and still said no, so when I asked for the name of the manager they wouldn’t give it. I asked three different lobby employees for the name of the manager and they all made excuses to avoid giving me a name - so strange, but just made the experience from “you get what you paid for to terrible”
Stayed 9 nights in Dec 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Dated but nice motel in great location
Good no-frills budget option. Gets the job done with friendly people.
Stayed 5 nights in Dec 2021

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, room comfort
Great for price
Great place and location for price friendly staff
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not bad to stay and very closed to main market and easy for shopping. There were lots of fine restaurants around as well
Stayed 4 nights in Dec 2018

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Safe hotel in excellent location
Cusco Plaza Saphy is at an excellent location just 5 min from Plaza de Armas. Area is safe. The rooms are clean with hot water, working wifi, friendly staff and simple buffet breakfast of bread, cereal, fruits, fried eggs, coffee and tea. Breakfast was not fantastic but gives you a warm and adequate start to the day. Coca tea is available all day for self-serve at hotel. Cusco Plaza Saphy has another sister hotel called Cusco Plaza Nazarenas which is on the other corner. We stayed at Nazarenas on the first night and then 3 nights at Saphy. Cusco Plaza Saphy is bigger and I felt it's more comfy. Cusco Plaza Nazarenas is cosy but the room we had was smaller than at Saphy. The down side of this hotel is that the check-out time is at 930am and should you decide to ask for late check out there's a charge. It's a shame they are not flexible with this, and we were there during off peak season with less tourists, so it would have been nice to check out later since our flight was at 2pm. However, they do allow you to leave your luggage in the store after checking out and to collect it later. Check-in is also earlier at 1030am as compared to most other hotels. My family had a pleasant and memorable stay. I highly recommend this hotel.
Stayed 1 night in Nov 2018