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Royal Inn Cusco Hotel

3.5 star property

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Photo gallery for Royal Inn Cusco Hotel

Reception
HABITACION MATRIMONIAL ESTANDAR | Premium bedding, down duvets, in-room safe, desk
Bar (on property)
View from property
Junior Suite | Premium bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Av 28 De Julio M2 1 Urb Tio Cusco, Cusco, Cusco, 0
  • Regional Hospital of Cusco
    ‪19 min walk‬
  • Plaza Tupac Amaru
    ‪20 min walk‬
  • National University of Saint Anthony the Abbot in Cuzco
    ‪2 min drive‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪2 min drive‬

Room options

View all photos for HABITACION MATRIMONIAL ESTANDAR

Premium bedding, down duvets, in-room safe, desk

HABITACION MATRIMONIAL ESTANDAR

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, desk

Family Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, in-room safe, desk

Single Room

  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, in-room safe, desk

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, in-room safe, desk

Standard Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Inn Cusco Hotel

Hotel with free breakfast, near Cusco Craft Center
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
Royal Inn Cusco Hotel offers 50 accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Royal Inn Cusco Hotel , you're just a quick walk from The Church of Jesus Christ of Latter-day Saints. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Peruvian cuisine while dining at El Mirador
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Cusco Craft Center and a few minutes from National University of Saint Anthony the Abbot in Cuzco
  • Airport, railway station and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Royal Inn Cusco Hotel . An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee.

This 3.5-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
El Mirador – This restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Mirador

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in bathtub (89 centimetre high)
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • Lift (80 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Inn Cusco Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 15 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards; cash is not accepted
Royal Inn Cusco Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20601903513

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Cusco
Royal Inn Cusco
Royal Inn Cusco Hotel
Cyan Royal Inn Cusco Hotel
Royal Inn Cusco Hotel Hotel
Royal Inn Cusco Hotel Cusco
Royal Inn Cusco Hotel by Cyan
Royal Inn Cusco Hotel Hotel Cusco

Royal Inn Cusco Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 9 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 4 nights in Sep 2024

6/10 Okay

Simon, Loveland

Liked: Cleanliness, staff & service
Location is outside of the central area. Terrible coffee. Mediocre breakfast. Hard beds.
Stayed 4 nights in Sep 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Al gunos huespedes hacen ruidos en la madrugada al salir
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 6 nights in Sep 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the personal that works there very helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 5 nights in Jul 2024

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and accommodating. They obtained a taxi for us for our early morning flight out of Peru. Convenient location to airport.
Stayed 1 night in Jul 2024

2/10 Terrible

Ninad

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn't stay here ever again!
Stayed 1 night in Jul 2024

2/10 Terrible

Ninad

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during early July and were disappointed with the quality. We gave our clothes for laundry service and paid a pretty hefty amount. The clothes came back unfolded!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ludmilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Yovany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel, lo recomiendo para tu viaje a Cusco, y una atencion super buena
Stayed 1 night in Jun 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Royal Inn Hotel in Cusco are amazing. We want to lift up Olga and Hillary for making our stay at the hotel a memorable one. After our awful experience at an Airbnb in Cusco, Olga and Hillary went above and beyond to make sure we had a comfortable stay. It is because of these two amazing ladies that we left happy. The room was very clean, warm and the bed was very comfortable. Thank you so much for taking such good care of us.
Stayed 3 nights in May 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
staff was all very friendly with the exception of the person cleaning the dining room the afternoon of my arrival. The room was clean.
Stayed 1 night in May 2024

6/10 Okay

David, East Hampton

Travelled with group
Disliked: Amenities, property conditions & facilities
Very basic
Stayed 1 night in May 2024

4/10 Poor

David, East Hampton

Travelled with group
Disliked: Amenities, property conditions & facilities
This was beyond basic I felt like I was 21 and in a nice hostel
Stayed 1 night in May 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived in Cusco, riots were taking place right in the area where the hotel was located. The hotel had actually closed due to safety concerns, but we had nowhere else to go. They took us in and let us stay until the airport opened up and we could get a flight home. They also provided us with breakfast every morning and food/beverages until we could get to a little convenience store to get some supplies. They went above/beyond to help us out. Would absolutely stay there again.

10/10 Excellent

Diana

Travelled with partner
Liked: Staff & service
Great staff and service. The welcome and check in process was quick and easy. The property is located at 10 mins from the airport. They keep tea free of charge at the lobby. The sleep quality was very good.
Stayed 1 night in Oct 2022

10/10 Excellent

Julien

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, hot water, staff is very nice.
Stayed 1 night in Aug 2022

10/10 Excellent

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

matthew

Stayed 3 nights in Jul 2022

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Would not stay here again. The rooms were very cold and the little hot plate on the wall did little to warm them up. The hot water was iffy. You may have some, or you may not, or it may take a good 10 minutes to warm up. There was no ventilation in the bathroom so unless we opened the window, the towels never fully dried and everything was constantly damp. Some members of our group had to switch rooms due to mold on the bathroom ceiling. Plus it's a good 30-minute walk to the Plaza de Armas, where all the good shops and restaurants are located. There are plenty of affordable places near the plaza that are better and have reliable hot water.
Stayed 4 nights in Jul 2022

10/10 Excellent

ALEX, EDMOND

Stayed 1 night in Jun 2022

10/10 Excellent

ALEX, EDMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people on a tree lined avenue.
Stayed 1 night in Jun 2022

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022