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Wyndham Cusco Saqsayhuaman

4.0 star property

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Photo gallery for Wyndham Cusco Saqsayhuaman

Lobby sitting area
Reception
Sauna, hot tub, steam room, hot stone massages, deep-tissue massages
Property entrance
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle San Martin C7, Urbanización Ucchullo Alto, Cusco
  • National University of Saint Anthony the Abbot in Cuzco
    ‪14 min walk‬
  • Plaza Tupac Amaru
    ‪17 min walk‬
  • Plaza San Blas
    ‪19 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪14 min drive‬

Room options

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Wyndham Cusco Saqsayhuaman

Hotel with a full-service spa, near Plaza de Armas
This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and dry cleaning.
Wyndham Cusco Saqsayhuaman offers 79 accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Cusco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Wyndham Cusco Saqsayhuaman, you'll be within walking distance of Plaza de Armas. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Plaza de Armas and 6 minutes from San Pedro Market
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Wyndham Cusco Saqsayhuaman offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Wyndham Cusco Saqsayhuaman. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Cusco hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 9:00 AM.
Wyndham Cusco Saqsayhuaman has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Té en las zonas comunes

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Cusco Saqsayhuaman

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: 10 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 20 per vehicle (return)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Wyndham Cusco Saqsayhuaman offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20517283437

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Saqsayhuaman
Wyndham Cusco
Wyndham Cusco Saqsayhuaman
Wyndham Saqsayhuaman
Wyndham Saqsayhuaman Hotel
Wyndham Saqsayhuaman Hotel Cusco
Wyndham Cusco Saqsayhuaman Hotel
Wyndham Cusco Saqsayhuaman Hotel
Wyndham Cusco Saqsayhuaman Cusco
Wyndham Cusco Saqsayhuaman Hotel Cusco

Wyndham Cusco Saqsayhuaman Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 579 reviews
Rating 8 - Good. 171 out of 579 reviews
Rating 6 - Okay. 121 out of 579 reviews
Rating 4 - Poor. 64 out of 579 reviews
Rating 2 - Terrible. 40 out of 579 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! The location was perfect. They have the most beautiful view of the city in the restaurant terrace. The rooms are very spacious, clean and with beautiful views. The staff is first class! They go above and beyond to make sure your stay at the Wyndham is absolutely perfect! They personalize your experience and ensure you’re enjoying every moment at their facility. They make you feel like family! Highly Recommended.
Stayed 3 nights in Mar 2020

10/10 Excellent

RobertKnuth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was on a side street up a hill from the main area of Cusco and was quiet and secluded. We had an amazing view of the entire city. The room was exceptionally nice. The entire staff was professional, friendly and very accomodating
Stayed 2 nights in Mar 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff Was very helpful. The hotel was clean, and our room had a great view. The new chief and head waiter produced a wonderful dinner for my wife and I. Starting with a complementary Golden Berry Pisco the food was artistically presented and so very tasty. They were very engaging and gracious. If you want a reasonably priced room with view above the city though not close to downtown this is a good choice
Stayed 1 night in Jan 2020

10/10 Excellent

Saburo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

The lobby was nice and I liked that we were escorted to our room. However
Stayed 1 night in Dec 2019

2/10 Terrible

Rafael

Disliked: Staff & service, property conditions & facilities
My daughter got sick with altitude , asked for bottled water and they didnt have any. Cable didn't work. Breakfast was terrible, not enough staff. I would not recommend this hotel at all! Not our American standard, eventhough is an American brand.
Stayed 2 nights in Dec 2019

2/10 Terrible

AP

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly and helpful. They were very few in number but were available to attend to your needs. However, basic necessities and amenities not available: 1. No iron to press clothes in the room .. which is a basic thing especially for a hotel chain like Wyndham 2. No coffee in the room ... available only during breakfast , which was good. 3. Wireless barely worked 4. Cable tv never worked and I mean never worked 5. It felt like a ghost town. Barely any lights were on, only ones near your room. Rest all were closed ... so it literally was like a ghost town 6. Restaurant always closed for lunch and dinner, never open even once during my stay. So after a long hiking trip if you need to just relax at room, it was impossible: wifi , cable tv and restaurant not working .. huh Overall, very disappointed with the hotel
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
It’s old and out of the way. Being here would be inconvenient if you were visiting Cusco for a few days. We were just there for the night in transit back to Lima so it was fine. The hot water wasn’t working in the morning. We missed our wake up call as well.... I would say it is just ok. For the price it is decent. But you’d be better to spend a little more to be closer to the square so you can walk and do things easily. Part of the problem was that we stayed at the Plaza del Inca at the beginning of our stay and there is simply no comparison.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great comfy bedding and low noise level The view of the city is incredible
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the best district of Bolivia.
Stayed 4 nights in Oct 2019

10/10 Excellent

Lemy, California

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was really friendly and they were helpful getting transportation for you. No complaints at all it was a nice hotel overseas the city.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Alan was great on Rri arrival, but service of others and facilities got worse as the days went on. Internet unavailable from room and marhinal in reception areas, breakfast tables were never cleared and if you wanted a good table you needed to clear the table yourself. Staff approached or looked for a number of times and never proactive (again with the exception oc Alan)
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was good the first night we checked in but when we came back and checked in again the room was atrocious! No help from the manager at all, he wouldn’t even come see us. This is not the way a Wyndham should ever operate. Absolutely horrible. The room had numerous carpet stains, cracked walls, filthy curtains that were releasing dust and debris, and when the upstairs room flushed their toilet we could smell it coming up through our sink. Room 527 is abominable.
Stayed 1 night in Oct 2019

8/10 Good

Kimberlee, Vancouver, BC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above, and beyond my expectations. Anytime we needed assistance they solved the problems instantly. The only issue is that it’s a bit further from the plaza Darmes, so you must Uber or taxi. As well, there is a lot of noise come 3am. I’m not sure if it’s because we’re right below the restaurant or if it’s the neighbouring room, so if you’re a light sleeper like me, bring earplugs.
Stayed 4 nights in Oct 2019

6/10 Okay

Viral

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Gabym, Colorado USA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was very friendly and helpful. They provided coca tea as soon as we checked in, which helped with the altitude sickness. The hotel has a great view of Cusco and was very clean!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were new and well laid out , staff very friendly , good location , safe. Water was purified and drinkable. No gymnasium and room safe very modern but strangely not anchored to the wall
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and friendly, property is nice, but a little hard to find by taxi drivers.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Weak plumbing system and hot water system., but has good staff and service
Stayed 2 nights in Sep 2019

6/10 Okay

Kate, Los Angeles, CA

Travelled with partner
Disliked: Amenities
Likes: Ability to check-in early; staff were friendly Dislikes: location (too far from city center, some taxi drivers refused to drop us off at the entrance) Lack of amenities, food selection was mediocre (breakfast was lacking variety)
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel with great views! Would definitely recommend
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service I've ever received at a hotel before!
Stayed 6 nights in Sep 2019

8/10 Good

Elena, Aspen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did like these property, I would like it better if it was easier for taxi drivers to get there.
Stayed 3 nights in Sep 2019

8/10 Good

Viviana, Flushing, NY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.... : ) Location was close to Plaza de Armas. Room had no windows but big and comfortable.
Stayed 4 nights in Sep 2019

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019