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Econo Lodge Custer

2.0 star property

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Lobby
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Laundry room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
342 Mount Rushmore Rd, Custer, SD, 57730
  • Grand Magic Show
    ‪1 min walk‬
  • 1881 Courthouse Museum
    ‪1 min walk‬
  • Rocky Knolls Golf Course
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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Holiday Inn Express Hotel & Suites Custer by IHG

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  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (966)
The price is €137
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Express Hotel & Suites Custer by IHG

About this property

Econo Lodge Custer

Hotel with free parking, near Black Hills National Forest
This hotel features a 24-hour fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Limited housekeeping is available.
Econo Lodge Custer offers 45 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

This Custer hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Econo Lodge Custer. During your stay, you're just a quick walk from Grand Magic Show. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Black Hills National Forest and 11 minutes from Custer State Park
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at Econo Lodge Custer. Free self parking is available.

Smoking is allowed in designated areas at this Custer hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 03 October and 01 May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Econo Lodge Custer.

Property is also known as

Econo Lodge Custer Hotel
Econo Lodge Custer
Custer Econo Lodge
Econo Lodge Custer Hotel
Econo Lodge Custer Custer
Econo Lodge Custer Hotel Custer

Econo Lodge Custer Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 431 reviews
Rating 8 - Good. 196 out of 431 reviews
Rating 6 - Okay. 55 out of 431 reviews
Rating 4 - Poor. 30 out of 431 reviews
Rating 2 - Terrible. 7 out of 431 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ruth

Stayed 1 night in Sep 2024

6/10 Okay

Lucas

Liked: Cleanliness, staff & service
The hotel is average. Walking distance from most downtown amenities.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel but far too expensive for what you get.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping and some restaurants in Custer, BUT it was inconvenient to get our belongings upstairs without an elevator. The room was tight, and I felt the springs in the mattress. The check in woman was non-welcoming… she gave info only when asked, nothing was volunteered except that “the ONLY way to get inside the building was the front door.” The luggage cart had 2 flat tires, so it was difficult to maneuver, and we could only take our things to the stairs on the cart, then lug them upstairs by hand. The breakfast was all cold choices. A tour bus was getting ready to load up, so there were people who were not eating in the breakfast area… just taking up seats and standing around waiting. We would not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Goon value for the money. The staff were very a tentative and polite. The property is a bit rough on the fine stuff and the breakfast could definitely use some additions. It does meet the definition of a continental breakfast but is not a crowd pleaser.
Stayed 2 nights in Sep 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Amenities
Staff tried to be very accommodating.I filled out the preregistration and requested a room on the first floor. They said they never got the request so I had to start all over. We had to drag our luggage up the stairs. Extremely difficult for older people. We had to request items like toilet paper and klenex for our room.Our room keys never worked and we were constantly having to get the keys reprogrammed.The breakfast bar was crowded with a a very poor selection of breakfast items. It was poor enough to where we always went out to breakfast some where else. I will never stay at this hotel again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean enough and sufficient. The kids were disappointed that the pool was out of order. I did not care to be on the second floor as they do not have an elevator. The staff were all very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Very good. Would use Again
Stayed 1 night in Sep 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Geetanjali

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

glorine, SAUKVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived I was told my reservation was for 1 room not the 2 I had booked. As the reservation was booked thru Expedia there was nothing the hotel could do. I had the itinerary # but not the hotel’s confirmation # and the itinerary # was meaningless to the hotel. Luckily they had rooms available. For the rest of our trip we either spoke directly to the hotels or went thru the hotel website. In the room we had, the bed was broken. There was no elevator. The bedding was not clean. The bathroom was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
So much better than expected. The cons: no elevator for those that may need it. Thats it. The breakfast was muffins, ygurt, toast, jelly, juice fruit. Coffee, hot chocolate. Well stocked. We sat outside at one of the patio tables and really enjoyed the wonderful weather. This is a no smoking place. However, they are not discriminating toward smokers. There are a few places with the butt collectors, lol, wherr you can smoke and not bother anyone while being comfortable and enjoying yourself. I appreciate that. Check in was smooth, the three staff memebers i met at different times of day were each friendly, smiled, and helpful. You can walk the sgops and eateries that are literally right there, gas station across street. Centrally located to all the sights. The room was good sized, had very comfortable beds, which is very important to my back. The bathroom is narrow, but shut the door and it is very sufficient. Hot water with decent pressure. Separate sink area. Had shampoo, conditioner, lotion. Good clean towels. Room had a fridge and coffee maker. The microwave is located downstairs, where there is coffe round the clock as well. This is a 2 story hotel. Would definitely stay here again. Was a little nervous because you never know how a place is going to be. Very pleasantly surprised. Very very safe area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2024

8/10 Good

CONSUELO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is very friendly and welcoming, the hotel is kinda outdated, dirty/wet room carpet.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

glorine, SAUKVILLE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to get a bigger parking lot when possible. More handicap parking spaces.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommend
Great location. Staff was friendly. Room was clean and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Toni

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom so small, you can't turn around in it. One of the queen beds was dirty. Looked like bloody residue
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was an enjoyable stay for a reasonable price.
Stayed 2 nights in Aug 2024

8/10 Good

Polly

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
As long as the bed and pillows are comfortable, the parking is easy and safe, there’s no bugs in the hotel…. We’re very happy.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, staff friendly, good location. My only complaints are: the smoke detector in the hallway constantly chirped because of low batteries and the exhaust fan in our room's bathroom was horrendously noisy and sounded like it was on its last leg.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Econo Lodge Custer was very clean. The staff were friendly and went above and beyond to make our stay enjoyable. It's the perfect location to enjoy the Black Hills too!
Stayed 4 nights in Aug 2024