4/10 Poor
Marilyn K.
27 Jan 2025
Pipes frozen
WE WERE NOT CONTACTED FOR CHECKIN INFORMATION UNTIL A FEW HOURS PRIOR, AND WHEN WE WERE CONTACTED IT WAS TO INFORM US THAT THE CABIN PIPES WERE FROZEN. THEY WERE TRYING TO GET THEM THAWED BUT COULD NOT GUARANTEE. I ASKED IF WE COULD CANCEL AND WE WERE BASICALLY TOLD NO, THAT WE COULD SLEEP IN A ROOM INSIDE OF THE HOST'S HOUSE WHICH IS LOCATED NEAR THE CABIN. THIS IS WHAT WE ENDED UP DOING. WE APPRECIATED THAT WE STILL HAD A PLACE TO SLEEP, BUT WERE OFFERED NO COMPENSATION AS WE CERTAINLY DID NOT GET THE CABIN IN THE WOODS EXPERIENCE THAT WE EXPECTED. I UNDERSTAND THAT UNEXPECTED THINGS HAPPEN THAT ARE OUT OF THE CONTROL OF THE HOST, BUT AGAIN I FELT THAT WE SHOULD HAVE BEEN GIVEN A SIGNIFICANT REDUCTION OF THE RENTAL PRICE.
Marilyn K.
Stayed 1 night in Jan 2025